This is mediocre hotel at best and could have only gotten four stars via corruption or some unreckonized rating system. We went there for a recent long weekend and it didn't live up to any of its advertizing. The service was atrocious: I had to wait 15 minutes at the front desk to get my documents back and the whole... More

Stayed for 5 days all inclusive in the 5 star wing. Really clean hotel. Rooms were big and clean. Bathroom was great but the shower area was kinda moldy. Plenty of food, enough selection and it was fresh. Great staff except for one receptionist. Room service came every day. Good pools. Awesome eating terrace.Close enough to the lovely beach (... More

My girlfriend and i was there for 3 nights and i have to tell you all that this was a terrible experience . the food tasteless and off , the bad in the room falls in like a belly. the stuff wasn't so nice to us, and you have to deposit money to get towels in the pool , somthing... More

We've stayed at Helios hotel between 13/08/2009 - 20/08/2009 half board. We are very disappointed with the hotel. It is suppose to be a 4-5 star hotel but it is more likely a 2 star hotel. The housekeeper did not come into our room for 2 days!! The glasses in our room were unchanged for the whole week. The carpet... More

I was staying at the 5 star section. The hotel is on the hill but about 10 minutes from the promenade and also there is a shuttle from the hotel to the beach and back. The food wasn't with the best variety but it was tasty. The staff was helpfull when needed. The rooms where clean and quite good. There... More

We stayed at the Helios Spa & Resort (4*) in July 2009, with 2 young children (8 & 11), and before going was concerned when reading the reviews on here but it's like all these other people stayed at a different hotel !!! Don't confuse the Helios Spa with Helios Park, as I think there's quite a difference!!! The hotel... More

We have just returned from 1 week at the Helios Spa. We booked 5* all inclusive. At best we rated this as 3/4*. The only difference in the 4* & 5* rooms were that there was carpet on the floor(which was stained), slippers, robes and a bottle of sparkling wine. The towels were frayed at the edges. You have use... More

We stayed in the 4 / 5 star side of the hotel, room was tired but OK, sheets were changed once in 2 weeks. The biggest problem for us was absolutely no atmosphere. I would guess there were at least 12 different nationalites there and no one really spoke to each other. I think there was one other English couple... More

The hotel is divided in two areas one with three stars and another one with four. Three stars area is really of the third world, dirty and with a terrible smell of burned oil, absolutely uncomfortable rooms (we booked five rooms for 9 people), the bathroom also with an aspect to have thirty years old at least, also with bad... More