I was supposed to stay here 13 days but checked out after 7. In those 7 days they only made up my bed 2 times and never cleaned the room. I had to go to the front desk to ask for toilet paper my third day there. The last 4 days I was there was no maid service in my... More

I have stayed here a few times before and have always enjoyed it! The staff are friendly, check in is quick, beds are awesome and for a being such a busy hotel, there is no one slamming the doors in the middle of the night or loud partiers. These are suites which have all the equipment you need to make... More

I reserved 3 rooms two weeks prior to our arrival. I received a call from the hotel manager the day before our departure that they did not have any rooms available for us and they had been given away. Not sure what the point of a reservation is. Our company does a lot of business with them and we were... More

What a mess! Our queen suite had boot prints, an abundance of short and curlies, and urine on the bathroom floor. The shower curtain was covered with black hand prints and the curtains edge was growing very noticeable mold. Food, rocks a buckle from a work boot and a name tag cover were all found on the floor of our... More

Hotel was good. Great rooms and staff is awesome but you might not get a wink of sleep due to a large crowd of bafoons making more noise than a zoo packed with wild animals, an army of jackhammers and the new York Stock Exchange all rolled into one.

This is a very nice property for either short or medium term stays. It is located in Sherwood Park with easy access to the highway system and connection to Edmonton. The hotel was completely booked up when I stayed there as it appears to be very popular with work crews so reservations are a must. If you are looking to... More

This hotel was a nice surprise, we had a full suite with a full size fridge, microwave etc. 2 TVs which was really great. The bed was comfortable and clean....very firm mattress if that works for you. Great value for the space.

From the moment I arrived at MainStay Suites, I have NEVER felt as appreciated and cared for. The staff was warm and welcoming the entire stay, helping me anytime it was needed. My job requires that I travel frequently and I stay in various hotels across Canada. I can honestly say, MainStay Suites has exceeded my expectations in every way.... More

Every year on our anniversary, we rent a room for a night and "get away from it all" - dinner at a high-end restaurant, perhaps a movie or other entertainment, then a night at a hotel to be pampered, with no kids, no phones, no to-do lists...This year for the first time, we decided to make it a weekend and... More