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All 47 Muskoka hotels »

Rocky Crest Resort

3.5 of 5
RR#1, Hamer Bay Road | MacTier, Ontario P0C 1H0, Canada
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Rocky Crest Resort
Ranked #35 of 47 hotels in Muskoka
3.0 of 5 stars 55 Reviews
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55 reviews from our community

What travellers say about this hotel
  • Golf course(7)
  • Very good(3)
  • Dining room(3)
Traveller rating
    8
    12
    15
    6
    14
Only show reviews for Family (23) | Couples (9) | Business (4)
Date Rating
Ajax, Ontario
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW

After reading some of the reviews on Rocky Crest we were not sure what to expect. We are 100% satisfied with our 2 night stay. We found the staff to be friendly, helpful & accommodating . Our suite was really nice, very comfortable king size bed & it was spotless. This resort is beautiful & we will be back for... More

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Jerry Feltis, General Manager at Rocky Crest Resort, responded to this review
25 May 2012

Dear ScorpioLeo: We were very happy to see that you enjoyed your stay with us and very much look forward to your return. Rocky Crest Resort More

Etobicoke, Canada
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Somebody, please fix this Property. The Resort has so much potential and it sits on a beautiful piece of land. It has been such a shame to watch it go down the toilet. There are no illusions that Delta has let this stunning peice of property slowly crumble into the abyss. Staff are friendly and definately try hard to attend... More

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Jerry Feltis, General Manager at Rocky Crest Resort, responded to this review
25 May 2012

MissionMan152: Over this past winter, I am happy to tell you that a significant investment has gone into improvements at our property. We listened closely to what our guests were telling us and acted upon it. We have painted ALL of our rooms, replaced the carpet in the rooms in need, replaced furnishings that had reached the end of their... More

Burlington, Canada
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 31 October 2011
7
people found this review helpful

I've reviewed this property previously and expressed less than positive comments about it. Our reason for visiting was our annual 5 day golf trip. We stay at Rocky Crest strictly for convenience. We know it's overpriced. We know the rooms need some serious updating. We know the deck chairs on the balconies are $5 Wal-Mart versions. We know the buildings... More

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Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 October 2011

We went up on Thanksgiving weekend and loved the atmosphere of the resort. The rooms were quaint and the bathroom we found very clean. We found the food at the restaurants very pricy and not very tasty at all. The service by the breakfast staff in the lounge was very poor. Most of the time customers were chasing down the... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
14 October 2011

Dear Valued Guest, I was glad to hear that you enjoyed the atmosphere and rooms here. Unfortunately you did not have the same experience dining in our outlets. I have addressed these concerns with our outlets managers and thoroughly appreciate all of our guest feedback. We look forward to welcoming you back again in the future to enjoy to Muskoka... More

Toronto, Canada
1 review
3 of 5 stars Reviewed 28 September 2011

Went there for a wedding - the wedding was fantastic! However, the quality of the rooms were way below the standard of what you should get for that price. They may have looked nice 10 years ago but our room had so many things wrong with it, in was inexcusable: the lamp in the living room was missing a lightbulb,... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
30 September 2011

Dear Valued Guest, Thank you for reviewing our property on TripAdvisor.com. Please, rest assured that your comments have been taken into consideration and issues you mentioned have been addressed by our Housekeeping staff. It is through this feedback that we can bring about necessary changes in order to improve. We truly value your business and hope that you chose to... More

Toronto
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 September 2011
3
people found this review helpful

I was there with family this past month and I have never seen such a disaster of a resort. Yes at one time it was new and beautiful but now it is a total disaster. Staff are lovely but can only apologize so many times for filthy, scruffy rooms, terrible food, bad service, problems with keys and rooms, our room... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
26 September 2011

Dear Valued Guest, I was disappointed in hearing about your recent stay with us, and assure you this does not represent the quality of product we are known for offering our guests. I have sent your concerns to our Rooms Division to review, as your feedback has not been taken lightly. Thank you for your comments. I hope to have... More

Ontario, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 15 September 2011

I was at the Delta Rocky Crest resort last week for a sales conference, and was quite excited to be going, as I hadn't visited for about 10 years. My previous experience only included the golf course, so my expectations were this: if the accomodations matched the quality of the course, I was going to be thrilled. That being said,... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
19 September 2011

Dear Valued Guest, Thank you for reviewing our property on TripAdvisor.com. Please, rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. We look forward to welcoming you back to our resort whether it be for... More

Oakville, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 September 2011

My family had a great time at rocky crest. We'd been here several years before when our children were much smaller. I'm glad the weather was nice (and really - it's the outside you are here for!) because our room was very mediocre. It was clean and spacious, but had a view to nowhere and a silly useless room with... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
13 September 2011

Dear Valued Guest, Thank you for returning to Delta Rocky Crest and taking advantage of our numerous outdoor facilities! The tennis courts,dock and salt water pool are just a few of our outdoor recreation facilities that the we have available here. I'm glad the weather cooperated with you as well! We look forward to welcoming you and your dog back... More

Richmond Hill, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 August 2011

First off, the restaurant and activities staff are amazingly warm and helpful. They go out of their way to make sure you are having a good time. It really makes a huge difference. We were looking for the Armishaw sports club and simply asked Amelia for directions, I guess she saw me walking with my small son and she offered... More

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RockyCrestGM, General Manager at Rocky Crest Resort, responded to this review
22 August 2011

Dear Guest, Thank you for providing us with feedback from your recent stay with us. Rest assured, your comments have been taken into consideration and the issues are being addressed with the housekeeping department. I was glad to see that you enjoyed the restaurant, the activities, the grounds, the bonife and our friendly and attentive staff. We look forward to... More

Waterloo, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 August 2011
2
people found this review helpful

The room was musty, the bathroom was moldy and dirty and the attitude of the staff at the front desk was "not my problem" We complained to Delta Hotels and Resorts and they never even acknowledged our complaint. I would stay well clear of this property. More

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Additional Information about Rocky Crest Resort

  • Rocky Crest
  • Delta Rocky Crest Hotel
  • Delta Rocky Crest Muskoka
  • Delta Muskoka
  • Delta Rocky Crest Resort
  • Muskoka Delta
Address: RR#1, Hamer Bay Road | MacTier, Ontario P0C 1H0, Canada
Price range (per night):* RM421 - 548

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Rocky Crest Resort
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