This is an excellent family resort. Our kids range from 23-14. There was something for all of them to do. The rooms are clean the staff is very friendly & helpful! Alberto was our waiter at the buffet! Great service & very friendly. Our meals at the buffet were great! Not sure why there is the long pant for men... More

A "Westjet Vacation." Sixteen days through May 15th, 2012. Our first visit to this well managed facility. It is a moderate sized, clean, secure and modern resort. Having been to a number of AI resorts (4 to 5+ star) on both sides of Mexico my "excellent" rating for the Grand Palladium is based on my expectations for a 4 star,... More

Me and My daughter stayed in the Royal Suites for 1 week in April, Carlos was the first person we met and he said he was there to make our stay our best one - and the staff there pulled that off. The room is wonderful, king size bed - that was most comfortable- jaccuzi tub, bar, wine fridge, room... More

My husband and I stayed here May 13 - 20, 2012. We loved the beachfront location and the adult pool. The beach and beach activities were the best we have seen of all the all-inclusives we have been at. There were so many kids at the resort we were glad for a place to escape. The grounds were lush and... More

Recently spent a lovely week at this resort with my family . It is the perfect resort for families. They think of everything. A zoo and supervised play school daily for the children. Children's pool as well as pools for the whole family and even a adult only area with pool and spa. There is free WIFI in the lobby... More

first off i like to say the hotle was good always clean and the ala cart was always good but i have to say the buffet at lunch times seems be the same every day but still do able. just a tip that you can bargain with the cab drivers as that is what i did but i did use... More

We stayed at the Royal Suites. Staff very friendly. Great service. We were with a large group booked through Westjet Vacations and I can honestly say with the upgrades the hotel have done, it was definatly worth it. More

This was our first all-inclusive. We traveled with our 2 kids (ages 1 and 3.5) and and another family. We stayed March 7-12, 2012. Food was good as long as it was freshly made. Service at the Italian restaurant was awful, we waited 1 hour for food to be served. They never filled our drinks or came to check on... More

Rooms were nice, adult pool was nice also but, that was about it. Food was terrible, services were lacking, resort was not very clean,front desk was useless. We were suppose to stay for 14 days we left the resort on day 5. Would not recommend this resort. More