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All 21 Akumal hotels »

Gran Bahia Principe Tulum

3.5 of 5
Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico
Hotel amenities
Gran Bahia Principe Tulum
Ranked #7 of 21 hotels in Akumal
4.5 of 5 stars 2986 Reviews
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2,986 reviews from our community

What travellers say about this hotel
  • Very good(71)
  • Playa del(70)
  • Don Pablo(61)
  • Snack bar(46)
  • Great time(39)
  • Main buffet(30)
  • Other resorts(28)
  • Well worth(26)
  • Air conditioning(23)
  • Entertainment staff(23)
Traveller rating
    1,625
    829
    301
    161
    70
Only show reviews for Family (744) | Couples (1168) | Business (17)
Date Rating
Ontario, Canada
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

I travelled to this resort in April, 2012 for 5 days. I can't say enough good things about it. The people who worked here are very friendly and helpful. The food and drinks were excellent as were the nightly shows. The dancing team was just fabulous. The grounds and pool area were unbelievably clean. There were only 2 'down sides'... More

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Glasgow
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

We loved everything about this holiday! We stayed for 2 weeks in September 2011! We loved the amazing amount of choice of restaurants that were availiable, although I would reccommend booking quickly so as you can get tables when you want it and also show tables at some restaurants! I would definetly reccommend that you visit the mikado resteraunt and... More

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Reading, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
6
people found this review helpful

Travelled with partner from 9th-25th May with Thomas Cook Travel: Plane travel was as expected, slightly tatty planes but not the most uncomfortable flights I've ever had, just a little bit squashed! A good selection of films (about 7/8) and a few OK TV shows both ways to watch on tiny head rest TV's but they serve their purpose! We... More

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Kelty, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
13
people found this review helpful

Just returned from an amazing holiday at Mexico! Thomas Cook flight was excellent going and staff very friendly, however, return flight was not so good as lights were dimmed to allow passengers to relax, sleep or chill out which would have been good if extremely noisy children were not running around the aisles all night!! Thomas Cook take note health... More

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subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear A.Hunter: First of all thank you very much for staying in the Gran Bahia Principe Tulum Resort and taking the time to write your positive impressions and your suggestions, to improve the service we are offering. We have already passed on your comment about the service of the Dolce Vita to the restaurant manager to keep on getting better... More

hemel hempstead
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
7
people found this review helpful

Firstly I have to state this was our first visit to Mexico and so have no other experiences here to compare it to. I would consider ourselves well travelled with high standards although my main requirements are that the resort is clean, safe, relaxing with good food and service and that no one becomes ill with a dodgy stomach. This... More

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subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Tripadvisor Member: First of all thank you very much for staying in the Gran Bahia Principe Tulum Resort and taking the time to write your positive impressions and suggestions. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. The comments we receive from our guests are very important... More

Norton, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

Just came home from a week at the Gran Bahia Tulum. My husband and I and our daughter and 3 grandchildren spent a week of pure pleasure and enjoyment as this very client oriented resort. The faciity was clean, the food was excellent and the service very prompt. My husband and I stayed there last May with another daughter who... More

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subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Tripadvisor Member: On behalf the Management and all the staff of the Gran Bahia Principe Tulum resort, we would like to send you our warmest appreciation for choosing to be guests in our resort. We realize that there is a myriad of other resorts for you to choose from and we are grateful because your choice was to spend... More

columbus
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

What a joke for a resort! I've stayed at numerous resorts and this was HORRIBLE. 1. Bugs in room.....so they spray with us in the room, sprayed our clothes, everything in bathrrom.....disaster. Still had bugs.... 2. Food.....not bad if you could get into some place to eat before 10pm. They kept saying they had no openings, but yet when we... More

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subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Tripavisor Member: Thank you very much for taking the time to write your comments about your stay at the Gran Bahia Principe Tulum hotel. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are very concerned to learn about your disappointing experience and are sorry to hear that we could... More

Columbus, Ohio
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

We stayed at this resort as a group of about 25 from May 12, 2012 to May 19, 2012. I have personally travelled to Mexico more than ten different times, each trip all-inclusive and to the Riviera Maya area and also to Cozumel. I have stayed at the best of resorts and the average resorts and can say this is... More

Was this review helpful? Yes
subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Tripavisor Member: First of all thank you very much for staying in the Gran Bahia Principe Tulum Resort and taking the time to write your impressions and suggestions, to improve the service we are offering. We are very concerned to learn about your disappointing experience and are sorry to hear that we could not fulfill your expectations. Some of... More

Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2012
5
people found this review helpful

I have ruined my holiday expectations after staying here. I think that this is the best resort I will ever stay in.....will try other hotels in the group. More

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subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Gareth: On behalf the Management and all the staff of the Gran Bahia Principe Tulum resort, we would like to send you our warmest appreciation for choosing to be guests in our resort. We realize that there is a myriad of other resorts for you to choose from and we are grateful because your choice was to spend your... More

Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

We recently returned from a week stay at the Gran Bahia Principe Tulum and had a great time. We were there for our niece's wedding. This was our first all inclusive vacation and was very satisfied. The Mexican people there were very friendly and the service was excellent. Food was amazing at the buffets. We also ate at the seafood... More

Was this review helpful? Yes
subdirectorgbpt, Gerente at Gran Bahia Principe Tulum, responded to this review
24 May 2012

Dear Tripadvisor Member: First of all thank you very much for staying in the Gran Bahia Principe Tulum Resort and taking the time to write your positive impressions. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. We are happy you have enjoyed the service of our personel, the... More

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Additional Information about Gran Bahia Principe Tulum

  • Gran Bahia Principe
  • Bahia Principe Tulum
  • Tulum Bahia Principe
  • Grand Bahia Principe Tulum
  • Gran Bahia Tulum
  • Gran Bahia Principe Tulum Akumal
  • Gran Bahia Principe Hotel
  • Gran Bahia Principe Riviera Maya
  • Gran Principe Tulum
Address: Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico
Price range (per night):* RM424 - 867

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Gran Bahia Principe Tulum
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