As I was planning our wedding I really struggled with picking a resort. Thank you to Tripadvisor for allowing us to weigh our options. I was really thrilled with Dreams Tulum. From the moment we got off the bus (welcomed with cold face cloths) to the service, grounds, beach, food, and especially the wedding planner. Our wedding week was PERFECT!... More

Service started off really well but after the first week seemed to deteriorate... mini bar not stocked daily. Staffed were either happy to help or not interested... communication between different areas were poor. Hotel caters for weddings and wedding parties.. it's a family hotel... not somewhere you should pick for a honeymoon. All the things included within the honeymoon package... More

This property was only the second all inclusive resort that I have stayed in . It was not massive in size and was much easier to get around . The grounds were immaculate and the staff was so friendly and helpful. The food at every restaurant was very good and the waiting was minimal. The Mexican Buffett was fabulous. The... More

We returned to the UK on 9th June after an 11 night stay at Dreams Tulum. I wish we could have stayed longer as it was a little taste of paradise. We've never done all inclusive before and this did not disappoint. My expectation levels have been set very high for future all inclusive resorts. The entertainment team were so... More

We went to dreams Tulum for 6 nights on may 31st . We were a bit nervous because of some bad reviews . As soon as we got there we realised there was no need to worry . The hotel was beautiful and the grounds very well kept . Our room was beautiful newly renovated and very clean . It... More

Arrived 5/11 for my wedding.. Started off a little overwhelming cuz over 100 people were checking out.. They told us to take a seat on the couch.. After waiting 30 min I finally got up to ask how the progress was going... They said room was not ready and to come back at 3pm(check in).. After that, there was NO... More

A five star resort, with five star courtesy and service. The staffs motto is "It is my pleasure" and deliver exceptional service with a smile. The food in the World Cafe buffet was excellent; eggs cooked to order, fresh fruit, variety of breads; for lunch cooked to order fresh fish/ chicken/steak grill, as well as a pasta cooking station. Seaside... More

This resort is ideal if you need a place to relax and be pampered. We just had a second time in this resort and were very pleased with the service and the activities. We ate at every restaurant and the food, house wine selection, and service were good. We had a rainy day so we went to the spa and... More

GREAT hotel. Spectacular grounds and superior service. Rooms cleaned 2 x day. Beds are a bit hard (for me), but otherwise no complaints on the room. Beach has A LOT of rocks, so I suggest you take water shoes. They lost most of the beach during hurricane Wilma, so many rocks are exposed. Mexican restaurant was my favorite. Ask for... More