Overall an outstanding value for a 4 star all inclusive. We stayed May21-27 and had a wonderful time. The following is a breakdown of our stay. Staff: Exceptionally friendly and professional. Everybody from bells, to cleaners, to servers did a wonderful job. (especially Amanda at the front desk) Veraclub: We don't see what the complaints are about. They were very... More

I'll keep it quick. The beach is fantastic. White sand, beautiful water, and no rocks...Plenty of room to walk in either direction and lots of room to swim in the beautiful water... As good as the beach was, the food was that bad. At an all-inclusive, I don't expect 5-star meals, but the food at Catalonia Royal was really bad.... More

Overall: This is a 4 star resort and generally meets that category. Two main problems neutralized by two good items. More about this later. To get to Catalonia Royal Tulum (CRT) you need to book an Airport to Hotel Transfer. I have been using USA Transfers and happy with the service. (They also go by the name as brent-entertaiment) You... More

We just returned from our first stay at this resort. Overall, it's a beautiful place to stay. It has some pros and cons so I'll try to cover those. The Staff: Some of the nicest people I've met! I love Mexico and the Mexican people who work tirelessly at these resorts, in the heat, with a smile and a joke... More

We have just returned from our 7th stay at Catalonia Royal Tulum. What we experienced were small changes and improvements that just keep making the resort better every time. The people who complain about the Veraclub entertainment staff amaze me and make me wonder what sort of people the complainers are. I really just wonder about that aspect as we... More

Well I got to tell you this was our second visit to this hotel. Having stayed for two weeks last year in May we decided for the value and the adults only to go again this year. We spent two weeks from April 28 to May 14th. Not one drop of rain. This was a great luxury as we are... More

My husband scheduled this visit (May 6 - 13) to CRT based on the reviews and ratings. We booked through Orbitz.com. Once the trip was booked, my husband e mailed the resort to request a king sized bed and to let them know we were celebrating our wedding anniversary. We secured shuttle service to and from the Cancun airport through... More

My husband and I stayed from April 28 to May 5. I don't want to repeat a lot that has already been addressed but here goes...we were in building 3 on the 3rd floor. I loved being on the 3rd floor! those few stairs are nothing to complain about! I was so worried the walk to lobby and beach was... More

My wife and I loved this resort for first few days. The Vera Club that pampers the Italians drove us crazy. These people are rude and ruined our vacation experience. The actual CRT staff are awesome. I will never return to this resort as long as Vera Club are there. We have traveled to many resorts in Riviera Maya. I... More