breakfast buffets were very good, other meals were not very impressive. We had rented a car so getting in and out was not a problem for us, about 15 min drive to Playa del Carmen. BTW, DO NOT fill your gas at the Tulum gas station, we were scamed for $50. Google the word "gas station scam cancun" and you... More

Only downside was that the food was hit it miss - breakfast buffets were extensive and fab, rest of the meals were good to mediocre. The rooms with balconys were just amazing! The nearby beach was lovely. More

My husband and I thought that Bel Air Xpu Ha would offer something different, and as nature-lovers we were especially excited to check it out. However, we were very disappointed with our stay back in January and felt misled by information we had gathered from reviews, Bel Air's website, and most of all from emails and online chats with their... More

I'm a little late in my review so hopefully this resort has improved, but I would say the room (upper level) was great, the entire resort what beautiful with its natural areas but the food was average at best and the beach area was way too small. We were there during the off season (Feb.) so it was not crowded,... More

Nombre: Linda and Michael Cholette Mail: lindacholette@shaw.ca Teléfono: Mensaje: Hola: We recently stayed at your resort for 7 days in February. I always read the comments posted on the websites for the resort I choose to stay at so I know comments are useful to read. Our rooms were very satisfactory. We were satisfied with all of the supplies provided,... More

I stayed at the Bel Air from March 7 to March 14 with my husband and two other couples. I will preface this review by saying we had a great price on the place. Our charter package included airfare, room, all-inclusive food and drink, and transfers for a little over $1K/person/week through Apple (and this was during peak spring break... More

My boyfriend and I just returned yesterday from Bellair Xpu Ha. Yes, we read the reviews before we left and thought about switching resorts but as we are both not picky people, we decided to give Xpu Ha a chance. BIG MISTAKE! Our vacation started nicely and ended in a DISASTER! Not because of the food (which was sub-par) or... More

I am not great at writing reviews, though I have been to over a dozen resorts along the Riviera Maya. I feel compelled to defend this wonderful little resort against all of the negative people that apparently do not know how to enjoy the moment. Far too many people are looking for a cheap deal but then complain because they... More

Well let's start off on what to expect at Bel Air. 1. Jungle/Mayan feel with open air lobby. (not marble/ gold) 2. Cart ride through jungle type landscape (not marble/fancy wood trim) hearing birds and seeing animals 3. Rooms come in 2 types 1. Top floor jungle hut feel and you will hear the birds and animals. 2. Bottom floor... More