stayed last weekend on a golf trip with a group of ten, check in was quick and efficient, rooms were pleasant, clean and warm. We played both golf courses during our stay and everyone thought the premier course was the best and most challenging. The evening meal was very good as was the breakfast, and the service was excellent. Special... More

Lovely hotel and grounds. Rooms very nice and clean. We came earlier in the year and had a wonderful time. This time the problems started with the service in the bar. Ordering food at the bar, even when its empty, is pretty useless. I got mine long after my friends had eaten, it was only a bowl of chips, expensive... More

Thought I'd share my experience of booking a spa break for me and six of my friends in case anyone else is thinking of booking one. Booking was relatively pain free through their website - booked the mad hatter spa package which at £114 didn't seem unreasonable. This includes twin room, 30 treatment, cream tea with glass of champers, full... More

I have just spent 4 days at Portal with 8 of my friends on a golf trip. On arrival we ordered tea, coffee and sandwiches and were surprised to find the prices were quite high - £4 for drinks and £9 for the sandwiches. Needless to say we didn't have any other snacks there. The service was a bit slow,... More

Having stayed at the Portal before we were looking forward to a relaxing stay in pleasant surroundings with the usual quality expected of a Macdonald 4* Hotel. This was a bank holiday booking and this is a golf hotel so no surprise that most of the guests were adorned in a variety of matching pastel jumpers or shocking dayglow trousers,... More

I've just come back from a long weekend @ The Macdonald Portal Hotel were i played golf for 3x days. The 2x courses were lovely and in great condition except the greens, in the whole weekend we never got to see any green staff, i can only presume that all the works are carried out during the night or early... More

Booked 2 day spa with lunch and a massage through lastminute.com. Overall we had a fabulous day and loved it and both agreed we'd definitly return. But there were a few small details through the day that niggled and let it down. When we arrived we checked in and as per a previous reviewer despite being saying we'd never been... More

I have stayed at this hotel a few times before and found it to be very acceptable and easy. Hence the reason for a return trip with some friends for a weekend of relaxing, arrive, park the car, drink, eat, sleep, drink, eat etc and not get in car until leaving!! That plan completely ruined in one easy sentence from... More

I stayed mid week with my husband and toddler. The rooms are lovely and well appointed. The staff were rather unhelpful and did have a tendency to look through you when you were waiting for service. The spa was again a great facility but there was a lack of locker keys, and the pool was full of kids doing back... More