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All 7 Castle Donington hotels »

Hilton East Midlands Airport

4.0 of 5
Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
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Hilton East Midlands Airport
4.0 of 5 stars 216 Reviews
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216 reviews from our community

What travellers say about this hotel
  • Car park(8)
  • Good size(5)
  • Friendly and helpful(5)
  • Swimming pool(4)
  • Nice hotel(3)
  • Very clean(3)
Traveller rating
    66
    81
    23
    26
    20
Only show reviews for Family (35) | Couples (84) | Business (45)
Date Rating
Lincoln, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 May 2012

We stayed at the Hilton as part of a park and stay 4 star mystery hotel package. We were very impressed with the comfort of the hotel, the excellent friendly helpful staff ( the transfer bus drivers were first class ! ), and the leisure club. The price was very reasonable, and we would most certainly stay here again. More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
20 May 2012

Dear Guest, Thank you very much for taking the time to give us your feedback. We are delighted that you have enjoyed your stay with us and grateful that you have given us a 5 star rating particularly mentioning our transfer service to the airport and the leisure club as being 'first class' Thank you for choosing to stay at... More

Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012

We stayed recently on a park and stay deal before a flight out of East Midlands early the next day. I could not fault a single aspect of the stay. The swimming pool and spa are first rate, the food was superb, the hotel is well located, very clean and spacious and the staff are extremely friendly and helpful. The... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
16 May 2012

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you have enjoyed your experience with us and look forward to welcoming you back again. kind regards More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2012

My partner and I stayed in this hotel when we were having a weekend trip to Alton Towers. It was cheaper than the resort hotel at the theme park, and we got a double room for a good price as it's an airport hotel. Having breakfast included was a real plus, and the selection was great and all very tasty,... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
16 May 2012

Dear Guest, Thank you for taking the time to give us your feedback. Your comments are gratefully received as it enables us to improve our service and products in line with our guests expectations. We look forward to welcoming you back again. kind regards More

Birmingham,
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 14 May 2012

No difficulty in finding hotel. Separate park and stay car park on left.Check in very efficiently handled and bus pick up arranged for the morning ( they run on the hour ). Had only just got into our room when the receptionist rang to make sure the room was ok, which it was. Bar food was quite good but drinks... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
20 May 2012

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you have enjoyed your stay with us and found our services impressive. We look forward to your next visit. Thank you for choosing to stay with us. kind regards More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 May 2012

We booked the Hilton for a one night stay before jetting off in the morning from East Midands Airport. At a cost of £69 for a one night stay, on-site car parking for a week & airport transfers - I thought it was great value. We were dropped off by a Hilton mini bus driver & picked back up. Coming... More

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Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
20 May 2012

Dear Guest, Thank you for taking the time to give us your feedback. I am especially happy to hear how you have appreciated our drivers going over and above to provide exceptional service to all our guests. Thank you for choosing to stay with us and loook forward to welcoming you back again. kind regards More

Stoke-on-Trent, UK
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 May 2012

We stayed here last night after a very boozy wedding a few miles away. We didn't arrive until 01.30 and stayed in the bar for an hour before retiring. Given the hour, we still received good, polite waitress service. When we got to the room, we were pretty disappointed given the price we'd paid for the room (£150.00). Very basic... More

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Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
20 May 2012

Dear Guest , Thank you for taking the time to give us your feedback. All our guest comments are greatly valued as it enables us to improve our services and products in line with our guests expectations. I am sorry that on this occasion we did not seem to offer a product that is a Hilton standard and are looking... More

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2012

I so look forward to flying from East Midlands as it means I get to stay at my favorite Hotel. I cannot praise the staff or standard highly enough. Nothing is too much trouble, questions or concerns are dealt with efficiently, the attention to detail in all departments is brilliant. Rooms are spotless and the beds comfortable. I would like... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
12 May 2012

Dear Guest, Thank you very much for taking the time to give us your feedback. We are delighted that you have had another wonderful stay with us and grateful that you have given us full marks in all departments. We look forward to welcoming you back again. kind regards More

Barton-upon-Humber, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 9 May 2012

My partner and I checked in at this hotel on 6th May, bank holiday Sunday. We booked this hotel for a trip to Alton Towers the next day as it came in at the same price as a 3 star hotel 20 minutes nearer to the attraction, hence our decision to stay at The Hilton. We booked a King Deluxe... More

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staffordshire
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 May 2012

stayed on a park and stay basis the hotel is spotlessley clean rooms of a very high standard grounds well kept we had a three course al la carte evening menu which was a little rich for our taste and tiny portions.hubby paid extra for a T bone steak which was tuff as old boots,but in their support i was... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
7 May 2012

Dear Guest, Thank you very much for taking the time to give us your feedback We appreciate all comments as it enables us to improve our products and services in line with our guest expectations. Am grateful for your lovely response about your stay with us. Thank you again for choosing the Hilton as your preferred destination in hospitality. And... More

Kingston Upon Hull
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

I booked this hotel as an undercover option through Laterooms.com. I paid £61.50 for the stay and 8 days parking and couldn't fault it. Help was offered with our suitcases as soon as we arrived for our pending flight the next morning. We checked in and the room was very comfortable (club Room). All the amenities, toiletries were of high... More

Was this review helpful? Yes
Carlos Borges, Front Office Manager at Hilton East Midlands Airport, responded to this review
5 May 2012

Dear Guest, Thank you very much for taking the time to give us your feedback. We are delighted that you enjoyed your stay and grateful for the brilliant review that you have given us. Thank you for choosing to stay at the Hilton East Midlands Airport Hotel and we look forward to welcoming you back again. kind regards More

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Additional Information about Hilton East Midlands Airport

  • Hilton Hotel Derby
  • Hilton Derby
  • Derby Hilton
Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Price range (per night):* RM228 - 709

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Hilton East Midlands Airport
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