Hosts went beyond the call for us, after we turned up at the last minute needing a room, after a disastrous experience at another local villa! The Japanese breakfast is to die for, attention to detail in the rooms is great and so authentic - would highly recommend to couples! More

A christmas gift for my aging mother, we travelled to Hepburn Springs and ended up in Japan with all the trimmings. Excellent service and authentic accommodation and fabulous food. No phone, no TV, perfect calm... Take the Sanctuary bath & spa experience at Hepburn Springs Bathhouse and Spa to top off the experience. More

One thing is definite – there is nothing average about the Shizuka Ryoken, OUTSTANDING experience and the staff is to be congratulated. Being “A” type personality and analysing as part of my job I have high expectations and rarely are they met let alone exceeded as they have been by my stay. Service Nothing was too much trouble. I arrived... More

For a ''different'' hotel experience in Victoria, Shizuka certainly qualifies. Set in a very peaceful neighbourhood, it offers the possibility of a very quiet retreat, with friendly and attentive staff. However, rooms are very small (the bathroom area is almost the same as the sleeping area, plus a very small sitting area) with virtually no space for suitcases. Naturally, they... More

When I arrived at Shizuka Ryokan I was at the tail end of a cold. The hosts immediately offered the best hot lemon, ginger and honey drink and the high level of service and attention continued for the next 3 nights. Excellent quality and choice of food for breakfast. The service was excellent, room was spotless clean, quiet location, friendly... More

We chose the place to celebrate our birthdays and we have selected the right place to stay. I requested to check in a little bit earlier and Margie was very kind to let us. The staff are friendly and they greet us from the moment when we entered the retreat. The room has the traditional Japanese style. It was a... More

Let me start with the food and the wait staff, Great food and wait staff. The rooms are tiny, walls where paper thin: Nice if you like to hear the neighbours having a good time in bed or the roaring of the spa bath, hair dryer or the guy arguining with his girlfiend about where his tooth brush is. The... More

We had an incredible 12th anniversary at Shizuka Ryokan. Missing Japan greatly after spending some time there a few years back, we were hoping to recapture some of those memories and weren't disappointed. Shizuka really does feel like a little Japan away from Japan, albeit a surreal one with the surrounding gum trees and Australian wildlife! The proprietors and staff... More

This was the first time I had stayed in a Japanese Guesthouse, and it set a fantastic standard. Everything was peaceful, quiet, and toasty in from the cold that Hepburn Springs always seems to have. It came accross as being very well done, with attention to detail on all things Japanese. The only issue I had was that sleeping on... More