We came to stay for 4 nights for our Cleveland Clinic Appointments.We have stayed in others that were very run down. This is a very nice place. The bedding and TV have been updated. The bed and pillows were so comfortable. The rooms windows could open which was nice to add fresh air. The staff was excellent and very friendly.... More

I was there for 10 months for a long term work project. Front desk staff was wonderful. Hotel was being renovated during my stay. They added flat screen TVs, repaved the parking lot, and replaced all the light bulbs. I would imagine that they will be replacing carpeting as part of the project. It's location is convenient to expressway, shopping,... More

Where do I begin?!?! The exterior of the hotel is basic, but it just gets worse from there. The front desk is not open all night, heads up. The staff is pretty good. The room is AWFUL. The blanket has multiple cigarette burns on it; in a NON SMOKING room!!! The carpet also had multiple burns on it. The bathroom... More

Came over from next door due the inability of Hampton Inn to give me the non-smoking room I reserved. The room was kind of run down, and the pillows smelled dirty. The sheets were clean, but not sure about the bedspread/blanket laundering schedule. The bathroom looked clean. Since it's an extended stay, there are often pungent "food smells" wafting about... More

My husband and I stayed at the hotel as a last minute choice. I paid nearly $100 for the room, and had to go to work the following morning. My husband stayed there, while I was working, and he had a low sugar attack, simulating a stroke. (He's had diabetes for years, and it's under control, but now it gets... More

We have made annual visits to the Cleveland area for the last ten years. We have family in the area and if we choose to, could stay with them. However, we choose to stay at Extended Stay. We stay here because of the consistently clean facility, friendly efficient employees, great customer service, and a vacation like atmosphere. We find all... More

The hotel was tucked in the back of a cul-da-sack, which was nice because it cut down on the traffic. There are many restaurants in walking distance as well as right down the road. Hotel staff and housekeeping were super friendly and accommodating. The room was basic but it was well equipped with everything needed to provide you with home... More

After making reservations at the hotel next door and then arriving and them tell us that they could not help us go next door, the staff made us feel very welcome here. After checking in at 5 in the morning and getting the complete run around from the awful staff next door this place let us stay an extra night... More

Recently I booked a non-smoking room for a week's stay. Unfortunately, I pre-paid upon arrival, and was stuck for the week. The room was not a non-smoking room. It was plainly evident that it was a smoking room, with a no-smoking sign plopped on the counter. The carpet and drapes reeked of cigarette smoke. The carpet was stained in multiple... More