We stayed at this property over Christmas with our two dogs and cat. The room itself wasn't the greatest (they are in the process of rennovation) but the staff was so friendly and helpful. We were in the dog wing and that was awesome too - not so overly concerned with barking etc. But back to the staff - there... More

My husband and I stayed at the Residence Inn in Canton for 3 nights during Thanksgiving. The hotel is under renovations, which is good because it's very worn out. VERY sub-par, especially for a Marriott property. The hallways are very dark and dingy looking and the only elevator in the hotel moves at a snail's pace. Honestly, there are only... More

We stayed two nights at the Residence Inn in Canton. While the hotel rooms looked dated (really just the kitchen cabinetry), they were very clean. We have little kids (that love playing on the floor) and were pleased that the carpet appeared to be new. The free breakast buffet was very good, and the service at breakfast was excellent. The... More

We are big fans of Marriott properties, so when we were coming to Ohio for a family reunion, we only searched for Marriott hotels. We selected the Residence Inn. Just returned (Aug. 14). The hotel is very worn out and dirty...it doesn't come close to the minimum standard that you expect for a Marriott property. The room (#205) had a... More

Not a good start. Six weeks ahead of arrival,  I made reservations on-line and then followed that with a telephone call directly to the hotel. I had reserved the two bedroom, handicap accessible suite.  I even received an email confirmation detailing the room description  Imagine our surprise, when we arrived after a long day of driving,to discover that our room... More

This hotel is very nice. The room we had was actually two rooms. A door to the bedroom and a full kitchen and living room. Everything about the rooms was nice. The location was excellent. All kinds of eating establishments within minutes. The hotel has a hot breakfast. This is an upgrade over other free breakfasts. It is not like... More

• Air Condiioning compressor in one bedroom was so loud, emitting a wirring, clanking sound that it was impossible to sleep and use the bedroom. • Furniture was broken, stained and in need of replacement - sofa and chairs are worn out with faded material, sagging cushions and multiple grease stains on arms and backs of chairs • Particle board... More

The staff at this hotel went out of their way to be nice. Very polite at all times, said hello and goodbye, held doors open. Ive stayed at Residence Inn's before, even this one about 8 years ago. Nothing has changed in the rooms in 8 years, perhaps even having the tub cleaned. The cloth bar in the tub had... More

We checked in early and the one bed suite was lovely. The hotel was very clean and the room equipped nicely with everything that we needed. We asked about their hotel maintenance staff and found out that it was limited (not by chance) to one older gentleman who took care of the entire establishment. He, like the rest of the... More