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The Ritz-Carlton Cleveland

4.5 of 5
1515 West Third Street, Cleveland, OH 44113
Hotel amenities
The Ritz-Carlton Cleveland
Ranked #1 of 33 hotels in Cleveland
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268 reviews from our community

Traveller rating
    162
    61
    23
    9
    13
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Families
34
 
Couples
101
 
Solo
13
 
Business
51
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel is located downtown, next to Tower Center. (train station and shopping mall). The building is beautiful. The staff is very good. The suite has good size and 1 1/2 bathroom. The light switches need some update. The bed is very comfortable and has nice linens. Many guests stay there to walk to the casino. The underground subway that... More

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Highland Park, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

We had our annual girls trip this past weekend at the Ritz Carlton in Cleveland. We loved the club level concierge service on the 14th floor. Shaquita is a jewel and took such good care of us. The rooms, the linens, the beautiful bathrooms and the staff is absolutely amazing. There was a rowdy wedding party that created a disturbance... More

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See 2 more reviews by Beanie88 for Cleveland
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

We stayed here for a qucik 2 night anniversary trip back in February. Our room was comped through the Horseshoe casino. We were in a king room... check-in was fast and convenient, friendly. Our room was pretty spacious, and was very nice. Beautifully decorated and clean. No issues with noise from other rooms. Very conveniently located. We were able to... More

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Altoona, PA
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 7 May 2013

Attentive staff and a very clean hotel with comfortable beds. An easy five minute indoor walk to the Horseshoe Casino who paid for our overnight at the Ritz-Carlton. Would definitely stay again next time in Cleveland. The Muse restaurant was very nice as well, although a little pricey for breakfast (45.00 for two, with no cocktails).

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See 4 more reviews by foodie2121 for Cleveland
Piqua, Ohio
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 28 April 2013

This was a first time trip to Cleveland to visit Rock & Roll hall of Fame. Hotel is connected to a Casino via a mall. Can't say we go to many Casinos so I can't really comment . What makes this Ritz a good choice is its Staff. Friendly and very helpful. Upon arriving early room was ready,check in flawless.... More

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Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 April 2013

Spent weekend in Cleveland for the fabulous Tri-C Jazz Festival. The Ritz Carlton was right in the middle of the Tower Center so it felt like we had a very grand multi-level mall (attached to the casino) all to ourselves. The club level is the way to go. We had breakfest (nice spread), lunch (plenty and good) and appetizers and... More

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See 3 more reviews by judy s for Cleveland
DC971
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 17 April 2013

Stayed here for one night. Rowdy, drunk baseball fans everywhere. The hotel itself was a bit tired and not up to the usual Ritz standard. The hotel is located right beside the Tower City Centre, which is a bit of a disappointment also, as the quality of shops also poor. I ate lunch and breakfast in the hotel which were... More

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Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 April 2013

Service is the best by far! I don't know where they find these people or what training they conduct, but, the attention to detail is unparelled! From check in to check out, a great experience. The lounge is great, espeacially on cold night with a roaring fire to take the chill off a cold Cleveland night. Don't waste your time... More

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See 2 more reviews by DRSabs for Cleveland
Akron, Ohio
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 April 2013

Here is the standard of quality that so many hotels wish they could achieve...but they all fall far short of the RITZ quality. We only had the time for one night's stay, but what an incredible night it was...everywhere you went in the hotel they called you by name...gorgeous flower arrangements throughout...& as we were leaving to go home there... More

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Sayreville, New Jersey
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 April 2013

I want to thank Jasmine, Emily, Mornee, Matt, Khalid, Shaq and every other Staff member we came across for treating us like family and respected guests. What you guys do makes a BIG difference more than anything else here. Note to Ritz Management, keep these employees happy and do what it takes to keep them. Stayed here for 4 days... More

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Additional Information about The Ritz-Carlton Cleveland

Also Known As:
The Ritz-Carlton Cleveland Hotel
The Ritz-Carlton Cleveland Hotel Cleveland
Ritz Carlton Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
Cleveland Ritz
Cleveland Ritz-Carlton
Address: 1515 West Third Street, Cleveland, OH 44113
Region: United States > Ohio > Cleveland
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Cleveland
#2 Romantic Hotels in Cleveland
#2 Family Hotels in Cleveland
#5 Business Hotels in Cleveland
Price range (per night): RM903 - 1,849
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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The Ritz-Carlton Cleveland
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