Place was average clean hotel. Not the fanciest place but adequate. Breakfast buffet was poor wait staff never brought drinks at all. Room was clean and bright. View of lake was awesome. Also looked over Browns stadium. Place was a quick walk to Hall of Fame. More

I appreciate older hotels, especially ones in downtown areas. This used to be a bank, back in the 20-30's, not sure. The staff was excellent, the valet was wonderful and prompt, and the rooms were clean. The rooms were a bit small, and the bathroom was older and smaller, but I stayed for cheap using my rewards, I didnt pay... More

This hotel is out of business, effectively. The owners went bankrupt, and the building will be totally gutted and rebuilt (I hear as a Westin). My stay was as a part of a conference. The room was fine, actually, though the place was lacking in maintenance- for obvious reasons. The location is good, right downtown, very close to Browns Stadium... More

I just finished a conference at this hotel during which time we learned that it would be closing this Sunday for an 18 month renovation to become a Westin The high point was that the staff were surprisingly positive and helpful. The other end of my observations were that the facility would certainly benefit from renovation. Dingy describes much of... More

We had a lake view which was very nice. The room was so stuffy, I turned on the air and it sounded like a steamship. I know this hotel is shutting down for a long time, it's a shame they charged full price for a stay now before the renovation. The hotel is pretty dirty, carpeting terrible and the ventilation... More

Beautiful view of the lake, Rock & Roll Hall of Fame & Cleveland Browns stadium. Hotel is within walking distance of all the above, or go the other direction to get to many great restaurants in the arcade walking area. Parking may cost you $15 if you drive in, but waived for Priority Club Platinum Members. More

The windows in the room are not sealed. Woke up and found the window soaked, the carpet drenched, and walls water stained. Moved rooms three times. Ended up on the Club floor which had been refurbished recently. More

We stayed at the hotel the last weekend in September. We got an exceptional deal which was great. Also, the view from our bed on the 18th floor was also really wonderful - a view of the lake, the Rock and Roll Hall of Fame, Browns stadium. That said, while the lobby is fine, the carpets in the halls and... More

This hotel is infested with black mold. While walking to our room in a few places on the wall the wall paper had bee peeled back. There was an infestation of black mold all over it. in all the spots that were peeled back. In the morning we also woke to a paper being slid under our door that said... More