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Extended Stay America - Columbus - East Hotel Reviews, Ohio

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Extended Stay America - Columbus - East

2.0 of 5
2200 Lake Club Drive, Columbus, OH 43232
Hotel amenities
Extended Stay America - Columbus - East
9 traveller photos
Ranked #80 of 141 hotels in Columbus
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    4
    2
    5
    1
    4
Date Rating
1 review
“Need to work on Cleanness and TV channel line up!!!”
4 of 5 stars Reviewed 12 May 2013 via mobile

If they fix their TV channel line up; teach the Maids how to clean; it would be perfect!!! They have updated the bed area, looked to be new beds, TV, bedding; need to update kitchen and bath!!! It is killing me with having to be 200 Characters!!'

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - East, responded to this review
13 May 2013

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our television channel selection and housekeeping did not meet your expectations. To uphold our company's high standards, we will be looking into improving these offerings moving forward. Thank you very much for providing... More

1 review
“Surprisingly pleased.”
4 of 5 stars Reviewed 10 April 2013 via mobile

Great deal for the price. Loved having a fully stocked kitchen. Even had ice trays in the freezer. I did not expect my stay to be this nice. I had no noise issues. There is one thing I had a problem with, "no elevators"!

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Columbus - East, responded to this review
12 April 2013

Dear Memomacita, Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Toledo, Ohio
1 review
“Non smoking rooms still smell like smoke!”
1 of 5 stars Reviewed 2 April 2013

I thought this ExtendedStay was upgraded like the others. Probably wont stay again. I couldnt get past the smell of smoke. The air conditioning kept going in & out and I was uncomfortable sleeping. I just checked out & ordered Burger King for breakfast.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Columbus - East, responded to this review
8 April 2013

Dear Nykkie, Thank you for taking the time to write a review of your stay. I am sorry to hear that the air conditioning unit and the smell of smoke made it uncomfortable for you. In response to your feedback, I am having out Maintenance Engineer take care the issues . Thank you again for providing us with your feedback.... More

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1 review
“The value and service from the staff is exceptional .”
5 of 5 stars Reviewed 24 January 2013 via mobile

I stay here often really enjoy the friendly customer service and location is great. The staff are so polite and helpful , makes you feel welcome . I would highly recommend to a friend ! Restaurants are nearby even within walking distance makes it ideal for anybody. The freeway is close so its easy to get to anywhere in the... More

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - East, responded to this review
5 February 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Columbus - East. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Dayton, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“This staff is great”
5 of 5 stars Reviewed 5 November 2012

I travel for a living. The Extended Stay in Reynoldsburg has been the best experience this year. The property is a little dated but the staff is first class. My stay was 13 weeks,and I enjoyed every minute. I am disabled and the staff assisted me without me asking. I was called out of town and they fed my cat... More

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - East, responded to this review
7 November 2012

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that during your 13 weeks. We know that our largest asset is our loyal... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The customer service is excellent! Business long term excellent rates..”
3 of 5 stars Reviewed 5 September 2012

The staff at the Extended Stay East..is outstanding! There objective to make you comfortable while on business, is their priorty. The GM Toni P was excellent in placing staff clientele in an expediant manner with the best rates. Angela is really an Angel, set out to watch out over you. Amber sets the pace for supplying your needs, and lets... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - East, responded to this review
7 September 2012

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. We are also delighted to hear of the efforts Toni, Angela, Amber, and Denise in making your stay feel like a "home away from home". Please know that we would be thrilled to have you... More

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
“Praise and Gratitude”
5 of 5 stars Reviewed 21 April 2012

I am a long-term resident at Extended Stay and am very grateful for the manner in which I have been treated over the past year. I had no intention of remaining at Extended Stay for more than a month or two while I looked for more permanent housing. However, the longer I was here the more I became aware that... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Columbus - East, responded to this review
22 May 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Columbus - East. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Reynoldsburg, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good Bargain for the Money”
3 of 5 stars Reviewed 20 April 2012

We had stayed the first night at another motel and it was awful. So saw this place while driving around and booked it. For the money it is a great value. Small studio with kitchen and full size fridge. Unhinged doesn't know what he is talking about. We see lots of families with small kids. And this is NOT the... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Columbus - East, responded to this review
30 April 2012

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Columbus - East. It's always satisfying to read positive feedback from our valued guests, like you. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to... More

Illinois
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“You get what you pay for”
3 of 5 stars Reviewed 12 April 2012

I ended up staying at this location for 15 nights while relocating to the Columbus area. I was on a tight budget and after some research, I selected this location based on geography. I got what I expected considering I only paid $45 a night: A room with a small kitchen with a nice size refrigerator/freezer, stovetop, microwave, kitchen sink,... More

Was this review helpful? Yes 1
See 7 more reviews by Msullivan66 for Columbus
ChristopherTM, Manager at Extended Stay America - Columbus - East, responded to this review
25 April 2012

It was kind of you to take the time to publish a review of your stay at the Extended Stay America Columbus - East. It's always satisfying to read positive feedback from our valued guests, like you. We are pleased that you liked your accommodations, and we value your comments and concerns regarding the surrounding area and the updating of... More

Columbus, OH
1 review
“Returning to an old familar friend.”
5 of 5 stars Reviewed 28 March 2012

I just recently relocated back to the Columbus area and found myself needing a transitional home until I get settled. I had been to this location the year it opened and it is very close to where I am working and my church. Although it has been over 20 years since my last stay, the staff is still some of... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Columbus - East, responded to this review
11 April 2012

Thank you so very much for your glowing review of Extended Stay America Columbus - East. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

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Additional Information about Extended Stay America - Columbus - East

Also Known As:
Extended Stay Columbus
Columbus Extended Stay
Extended Stay America - Columbus - East Ohio
Address: 2200 Lake Club Drive, Columbus, OH 43232
Region: United States > Ohio > Columbus
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #80 of 141 hotels in Columbus
Price range (per night): RM188 - 258
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Extended Stay, Travelocity, Expedia, Venere, Tingo, Orbitz and Priceline so you can book your Extended Stay America - Columbus - East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Extended Stay America - Columbus - East
2200 Lake Club Drive
Columbus, OH 43232
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