I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and housekeeping during your stay. We would love to see you again, should your travels bring you back to our area. More

Dear BethH, Dear Beth H, I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our hotel representatives were not able to better direct you to hotel. In response to your feedback, I am developing directions that the representatives will be able to follow to better assist our... More

Dear MorganM, Thank you for taking the time to make us aware of your experience. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Our hotel prides itself on exceptional... More

Dear Sherrilynk, I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We specialize in providing clean, comfortable rooms at an affordable price.... More

Dear RobertN, Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have multiple hotel choices, which is why we strive so hard to accommodate them with clean,... More

I would like to personally thank you for taking time out to write such wonderful things about your stay at Extended Stay America Columbus - Worthington. Our hotel is totally committed to the satisfaction of every guest who walks through our doors; it is great to hear of the efforts of Teresa, Lori and the entire staff. Once again, I... More

Thank you so very much for your glowing review of Extended Stay America Columbus - Worthington. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I am so delighted to hear we were able... More

Stacy, Thank you for taking your time to write a review of your recent stay at our Columbus Worthington property. It is a delight to read your comments being your first experience with Extended Stay America. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night,... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More