Been staying here for many years between Equine affaire and the Youth show and The Ohio State Fair. While I love the location and layout of the rooms they're in serious need of a remodel. The couch and chair were so beat up and stained that we sat on the coffee table instead. There were bobby pins lying on the... More

My husband and I went on a quick-nearby weekend-getaway to Columbus (from Cleveland) for our anniversary. We chose Best Western Polaris because we are BW Reward Club members and are most familiar with that area of Columbus. The Best Western Plus on Polaris Parkway is a dichotomy of highs and lows. High: Easy to find location. Low: Polaris Parkway is... More

This was a great place for the armed forces to stay for cheap. The area was nice and safe for the family. The customer service from the staff was outstanding. The front desk staff had us feel right at home. I wi recommend this hotel to all my friends. Thank you for what you do for the military.

This place was a dump! I didn't get a good first impression when I first walked into the lobby and no one was there to wait on us. It was around 5:00PM and there were several people waiting to check in. Upon looking around the lobby I noticed pictures hanging on the wall that were crooked as well as a... More

We stayed in early April as a large group for a family event. I travelled with my wife and 3 children. Overall I would say that the facilities were excellent. Room was clean, washrooms were clean, etc. For the price we paid, I was expecting much worse, but I was pleasantly surprised get get a suite in such a low... More

I needed a single overnight to avoid a long drive to an early business meeting. Weather was threatening and I opted to drive to Columbus the night before and avoid potential late season snow problems. My meeting was on north side and near to this Hotel. I have stayed at "Plus" rated facilities before but this was over the top... More

I've been staying at this hotel 1 to 3 times a year for the past 10 years. We've had a few minor problems, but this stay sucked! We got to our room, and the Toilet was plugged. Called the desk, and he came an plungged it, as well as gave us towels to clean up the water on the floor.... More

Overall this hotel is pretty good, but this last stay there was a shortage of towels. Each room had two towels. There were five of us. I kept being told to come back. I checked 3 times for towels. I was given 3 bath mats because no towels were available. I ended up going to Target and purchasing 3 sets... More