The front desk was quick and cordial upon check-in. Hotel exterior and interior hallways were clean and relatively updated. The parking lot was awkward and somewhat limited but I had no trouble finding a spot. I would not want to be towing a uhaul trailer in this parking lot. I stayed in a king size non-smoking room, with a couch.... More

My boyfriend and I stayed here for three nights on a trip to Columbus. It was exactly what we were looking for in a hotel: clean, convenient, and moderately priced. The pool, hot tub, and sauna were great and we enjoyed the continental breakfast a lot. More

We're moving across the country, in January. We had to avoid the Lakes on I80 because of a serious lake effect so we headed south to Columbus. The trip was exhausting as I was driving a 24 ft. Uhaul pulling a full size car carrier for the first time. By the time we arrived, I was a nervous wreck, several... More

I have stayed at this particular hotel at least 10 years running. It has always been my first choice when visiting the Hilliard area. This year however (Oct. 29,30 2011) I noticed that the hotel had lost it's usual splendid appearance. It was apparent that the lobby, hallway areas, and rooms had been painted with the same cream colored paint.... More

I have stayed at many hotels, and I found this Best Western to be exceptional. The room was affordable and exactly what I needed. The customer service definitely exceeded my expectations! Thank you! More

The people here were great. When we checked in a car wreck had knocked the power out but they helped us to our rooms with flashlights and the power was back on in 2 hours. Room cleaners were very friendly and everyone always ready to help. Breakfast was nice and it was a busy weekend but they kept it stocked~!!... More

I'd say my stay wasn't that bad for the price. Room was comfortable but some what dirty. I was working at the computer desk and as I tried to move the desk lamp away from my PC, I saw a cloud of dust right underneath the lamp base. That makes me think that, the hotel is clean from the top,... More

Attended the Ohio State Fair , and spent the night . Grandson was in the " all Ohio youth choir " . Needless to say the day was long and hot , the hotel was welcoming as was the room . Very nice place and reasonable . The free breakfast was nice and check out was a breeze . The... More

I found this hotel through Priceline, and booked a room due to the cost, the location, and the amenities that were offered (I have 3 small children, so the pool, refrigerator and microwave were a plus!). Check in was quick and easy, however when we arrived at our non-smoking room on the 2nd floor I was upset to find mold... More