The Lofts, under the umbrella of the adjacent Crown Plaza, offers an alternative to the typical hotel experience. Kind of a boutique feel but not plush or luxurious. Rooms have floor to ceiling window sorely in need of black out coverings- the blinds let in so much ambient light that I barely slept. Also noisy. Clean and all of our... More

We usually go to the regular type of hotel with the best ratings, but this time we thought we would try something different. The reviews here were not the best and we never stayed in a loft style hotel, but, there should be a first for everything. We read that the rooms were dirty, well we found them to be... More

Booked this hotel for Ohayocon in the Greater Columbus Convention Center. Stayed here a long time ago and left with good feelings. Want to amend that. Their service is pretty atrocious. Of course, it was busy. But The Lofts doesn't have it's own valet or bell hops. They're shared with The Crowne Plaza across the way, which is a much... More

Spent one night at this boutique hotel. Room was large and comfortable enough, but nothing really special. The hotel is attached to the larger and much busier Hyatt? Mariott? Westin? They share parking staff, so getting in and out with a car was a bit of a hassle. The attached restaurant is a Max and Erma's. Again, nice enough, but... More

It took 15 minutes for valet to get to our car and then it took another 15 minutes to check-in. Front desk had to call housekeeping to see if room was ready. Difficult to have conversation with front desk clerk due to blaring techno music in the lobby. Rooms have high ceilings but feel spartan. HVAC system very noisy and... More

How I wanted to like this place. I was so excited to book this hotel on a week where the other hotels surrounding the Convention Center were booked or close to selling out. I was on the top floor (5) and in a corner room. The room was nice with a urban feel to it and huge lofted ceilings (I... More

Noisy, dingy, congested with substandard housekeeping. Not even the staff made an effort to raise this hotel from merely uncomfortable to tolerable! I had the misfortune of staying here two nights and will NEVER stay here again. It would be better to stay next to an airport as far as acoustics go. We could here every footfall from the people... More

very nice upscale hotel. comfortable and modern and retro at the same time. valet parking and very good service from staff. nice bar and sandwich type menu at the street level restaurant. several good restaurants within walking distance. they do charge for wifi though.

The Lofts Hotel have so much potential- but...their customer service at the desk was nonexistant. Three hotel employees were arguing with a guest that had booked for two nights that the hotel had payment for only one (they used a prepaid credit card and thought they had paid for both (something to think about if booking with a prepaid credit... More