At about 1am after driving 7+hours from NYC on our way to Detroit suburbs for Thanksgiving last week, we decided to pull over and find a hotel to sleep and finish the drive in the morning. The Country Inn in front of the Quality Inn quoted us $121, so we decided to try the Quality Inn behind it. We drove... More

Due to the recent storms from Hurricane Sandy - my hotel in Westlake lost power for two and a half days. I booked for two nights at this hotel out of desperation as every hotel I called was booked. I checked in at 9 am and by 4 pm the same day I checked out due to how filthy and... More

Stayed here 2012 08 25. we were met at the front desk by a young man named Dustin. Dustin works nights here to pay for his tuition. No elevator and no rooms available on ground floor. Second floor rooms were adequate, clean and reasonably priced. Decor is a typical bland "Interstate Chic", inoffensive, efficient and unobtrusive After a long day's... More

This is the worst Choice Hotel I have ever stayed in. I should have read the reviews. We took the last room for the night. As we walked into the lobby the stench of smoke was everywhere. The front desk staff was playing on the Internet on the business center pc. Check in was fine. As we walked into the... More

Awoke at midnight to two dogs barking constantly in the room next to ours. Night Manager could do nothing, moved us to another room at 2:00 AM. The General Manager, Purvesh Shah wouldn't discount our stay but 10%. Card swips to get into motel from outside were broken and one completely missing. The place isn't up to the quality of... More

Hotel is difficult to get to from I-90, poor signage. Exterior of hotel not well lit. Staff are not professional. When a guest approaches they ignore the guest and keep talking. Front Desk staff especially guilty of this, they even talk about internal company problems in front of the guest. Lobby is nice. There is no elevator in the hotel.... More

My stay in early June 2012 was a mistake driven by location/cost rather than personal good management. A quick check of tripadvisor reviews should have been made before staying here - my bad! Quality Inns are generally pretty good - maybe basic in some respects and seemingly never "new" but can be a good choice. I was disappointed with this... More

Moldy room, no one at the Desk, waited 10 minutes for owner? To come back. Sheets on inside out ( did they even change them ? Or just turn them over. No value for money. Lists a telephone and a tv as "amenities". Last night for $50.00 we had heated pool, fitness room etc. we've been ripped off!

Unbelieveable in a bad way. The carpet has really creepy stains. The bedding is ancient and of very low quality. The ceiling of the bath was literally covered with mold. If it wasn't so late my wife and I would have gone looking elsewhere. The staff was not engaged of even sorry for the condition of the room. I'm done... More