Claim: Tapwater good to drink. Offering: Dirty water mixed with mud. A LOT OF MUD! Excuse: Water pipeline breakdown. Absolutely no apologies or regrets from any staffworker. Worst hotel stay EVER! Shifted to Alpine Continental the very next day. Way cheaper and better in terms of room quality, service, hospitality, and especially, clean water.

It is decent value for Money... Good Food... They also have a small discotheque/bar... which was quite "happening" Responsive & Helpful Staff... But since most of the rooms are road-facing.... the noise of the traffic, kind of disturbs your sleep. Quite clean & comfortable.

I stayed at hotel POLO TOWERS in December 2012 for 2 days and booked 2 premier rooms. the Lady at your reception was so rude and obnoxious.Her Behaviour was not at all of a hospitality industry. I will not recommend this hotel to any of my known people.spoiled our stay and holiday.Then we moved for 1 day at hotel Landmark.... More

We arrived at the hotel directly from Guwahati airport having hired a cab there. I had made an advance booking & the check-in was smooth though the staff at the reception desk seemed standoffish. Our suite was, as we had expected, very spacious with all the amenities that were mentioned on their website being present. The room was fully carpeted,... More

Having gone to visit Shillong and Cherrapunjee from Nepal we liked both the hotel and resort we stayed in. The hotel also had a full fledged business centre and multiple dining options which is rare in Shillong. Sky grill was impressive and the kebabs were succulent. Top choice in Shillong.

We stayed 3 nights in Feb.2013. Hotel is nice & comfortable & the staff very helpfull. Great food with good taste. On our first night we had a bit disturbance from the dogs barking outside. Next morning our room was opgraded and changed on the other side.

It has very good wifi connectivity and a decent business center. The rooms were spacious and clean. The food was nice. A good hotel for business trips. I liked my stay at Polo Towers. Would love to visit again. Get their best deals by booking through their website: www.hotelpolotowers.com or by contacting them on facebook : https://www.facebook.com/PoloTowers

I visited Hotel Polo Towers a couple of weeks back and was really very impressed with the hospitality and the food. The staff is friendly and helpful. They have a good pub and a nightclub. The restaurant Ginger serves multi-cuisine selection. The open air restaurant is a must try. Over all an excellent stay and a nice place to relax.

Stayed in this hotel for 13 nights on business trip in February 2013 in 'Boutique room'. Comparing with other Hotels in Shillong, this property is recommended for everybody particularly business visitors and given excellent rating on relative basis (not absolute basis) for stay at Shillong and not 4 star Hotels in other cities. On plus side, the location of Hotel... More