Visted the hotel 2nd week in May 2012. Definately will be returning as i though the Hotel was excellent. The food was very good, & found the staff very friendly & helpfull, must recommend the spa facilities while the missus had a pedicure, i was relaxing with a neck & back massage. Throughly relaxing holiday, cannot believe the negative reviews! More

We visited this hotel between 10th May and 17th May 2012 - it was fantastic. The food was great, I am a fussy eater and they catered for every need/want. We found the staff to be friendly and helpful. The hotel was very clean and tidy. Drinks a little on the expensive side so would suggest going all inclusive unless... More

My girl friend and I visited this hotel on the 13th to the 20th of May. It was a last minute trip and therefore I did not have the time to research as I would normally do so I was a bit nervous about booking a standard holiday through Thompson but I will have to say that the partnership that... More

I cannot understand why so many people have given this hotel such bad reviews. We stayed for two weeks (first two weeks of May 2012). We arrived at the hotel and were immediately made to feel welcome. The check in was very organised especially as there were many of us arriving all at once. The cases took a little while... More

Having to young kids (4 & 6) we didn't want to go too long a flight - 4hrs to 4 hrs 30 mins was about our max. Furthest afield that would have got us was the Canaries or Greece (and Greek Islands) or Turkey. We looked at loads of hotels, eventually selecting Sensatori Crete as it ticked all the boxes... More

As a departure from our usual approach of planning and booking every aspect of our holidays independently, we decided that for this one we would choose Thomson and entrust them to make all the arrangements. We booked online and the Thomson website made booking the holiday straight forward, easy and fun. After a long wait (we booked it over a... More

We stayed here from the 13th to 20th May. It was part of a Thompson package and included my Brother-in-laws wedding (which was excellent). The check-in process was excellent, on arrival we were guided to the lobby where we were offered Wine or Orange juice whilst we waited. Our luggage was already on it way to the room at this... More

Hi everyone, this was by far I of the best holidays I have ever had! Me and my Husband got married here on weds the 16th of may 2012, the staff and hotels and Thompson could not do enough for us, lets start when we arrived vip treatment from the start glass of Champagne and then taken to our room... More

we went to sensatori crete 8th may 2012 for 1 week .....we was reading all the reviews on tripadvisor for about 2mths before we went ..some saying how perfect and others saying how disappointed they was.. well all we can say is do not listen to the bad reviews !!!!!!!!.....the hotel is perfect in every way possible :) the staff... More