This hotel is a little gem, just off the A120 with easy access to Braintree Freeport shopping if that floats your boat. The place is really clean, comfortable and the staff are incredibly friendly and super helpful, nothing was too much trouble. A full hot breakfast is served on site, otherwise the nearby Fowlers Farm pub does lunch and dinner.... More

It's a Premier Inn at the end of the day, you are looking for a basic, affordable, clean stay and we got that. A bunch of us stayed there because we were at a nearby wedding the next day. Rooms were clean, pub next door was good food, staff were very sweet, and breakfast wasn't bad. Your not going here... More

No problems, as another reviewer said. This is the former Holiday |nn Express. We stayed overnight so my partner could hit Freeport before we travelled on. The hotel is just two roundabouts and 5 minutes away. We didn't have dinner, but breakfast was OK. The check-in was superb, and the check-out was friendly. More

A party of 8 of us recently stayed in the Premier Inn Braintree (Freeport Village) we were attending a wedding at nearby Fenns Estate .This was an excellent choice to stay for the warmth of staff,anything we asked for, No Problem was the reply,we enjoyed it so much we are thinking of an annual get together in Braintree with our... More

Excellent service, helpful staff and at a reasonable cost. Premier Inn continue to deliver well above the expected norm. for this type of hotel... More

Stayed here for one night whilst attending an event in Braintree and can definitely recommned this hotel. Despite being a budget hotel the staff are very friendly and extremely helpful, not always something I have found when staying in such hotels elsewhere. The room was very clean and the bed comfortable. The room had all the basics you need in... More

Very difficult to know where to start on this; I stayed here on business and from the moment I walked through the door, the service was outstanding! Every time I walked past reception on my one night stay, I was asked if I was ok and if anything needed to be done (I smoke so my trips outside were regular!).... More

Excellent friendly customer service from reception staff and waitress at breakfast. Rooms very clean except hairs of the short and curly variety found in the shower. The breakfast is eat as much as you like and cooked as required so its fresh and not the buffet type kept hot under lights. The bed is the usual standard of comfort expected... More

Stayed at the premier inn with my wife to visit our son who lives in Braintree after our holiday abroad. The receptionist on our arrival was more than helpfull we wanted directions to sainsbury's petrol station,he printed a map for us. Breakfast was very good far better than the add on tv. On leaving there had been overnight snow,staff supplied... More