Myself and a friend stayed here for one night on 24th May. We were travelling as part of a group which maybe accounts for the not so wonderful experience? We had specifically requested a twin room, as, although we are great friends, sharing a bed is a definite no. Our room however consisted of a double and a sofa bed....
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At one time I stayed at Holiday Inn`s in every country in the world as I would always know that the standard I would receive would be the same, that is high. Going to the holiday Inn Brentwood would have shaken your ideas of the Holiday Inn. Although the reception area is very good its the rooms which are not...
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Dear valued Holiday Inn Guest,
Thank you for taking the time to post a review following your recent stay with us. I am pleased you were in the main satisfied with your stay. We do pride ourselves in providing high standards of accommodation and I am sorry you were a little disappointed with the room itself. I like to assure...
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We were in the area for a wedding so only really used it to shower and sleep. Like most hotels of its ilk it has the air of Alan Partridge's stay in the Travel Tavern. The bed was excellent and the tea facilities were most appreciated. The staff were very friendly and helpful and cannot be faulted. Given it's location...
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Dear Guest, thank you very much for your review following your recent stay with us. I am delighted you were overall satisfied with the service and facilities we provide and, whilst I note you may typically chose to stay at probably a 4 or 5 star Hotel, I appreciate your fair and objective rating. I very much hope you will...
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Stay here about once every month on business. Always ok, although some of the rooms are showing their age.
Great breakfasts!
For evening meals, would recomend the Nag's Head just opposite the front entrance.
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Dear guest,
I am very pleased to read you are clearly one of our many regular guests and, first and foremost, I would like to thank you for your continued patronage. I would like to inform you that on the 29th of May we will be launching our new and very exciting ‘Best of British’ Menu and there’s never been...
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I have just held my 40th Birthday Party in one of the suites at the Holiday Inn. A number of my guests, including myself stayed the night. I can only say one thing... If you are planning a party, talk to these guys. From the enquiry to the event, every single member of staff could not have be any more...
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Dear Colin
Thank you very much for your feedback following your successful Birthday Party Celebration event at the Holiday Inn Brentwood. I am delighted to read that my Team supported you not only in co-ordinating your requirements in a professional manner leading up to the Event but also provided the high standards of hospitality and service we pride ourselves for...
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Stayed here for one night in May 2012. The hotel is easy to find, just off the M25 motorway in Brentwood, with plenty of free car parking available on site.
The lobby has obviously been refurbished relatively recently, and the reception staff seem friendly enough. I was allocated a room on the first floor, and offered breakfast for £11.50
The...
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Thank you for your review and for choosing to stay at the Holiday Inn Brentwood. I am delighted to read our location was not only easy to find but also easy accessible in terms of car parking space. Our Reception Team aim to provide a warm welcome to all our arriving guests and I very much appreciate you making reference...
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25 of us stayed at the Holiday Inn Brentwood for one night as we were going out for for a 30th birthday with family and friends. The hotel had a great party atmosphere, lots of hen parties and groups on nights out like ours so they were really geared up for it. Security is very tight when returning to the...
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Thank you for selecting the Holiday Inn Brentwood as a base to stay in connection with a 30th birthday celebration. Occasionally the weekends at the hotel can be very busy but I am delighted to read you thought the hotel was well organised to support this. We typically pride our selves in providing a safe and friendly environment. Offering great...
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My friend and I stayed here for two nights at the end of April. We came all the way down from Edinburgh and we had checked the reviews after we had booked. We were extremely apprehensive and were expecting the worst due to the previous reviews. We arrived too early for check in and the receptionist informed us that had...
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Dear Guest
I am delighted to read you enjoyed your stay. Comments like yours are always very much appreciated especially since our main aim is to provide our guests with the highest level of guest care and comfort. I am pleased we succeeded in doing this and I like to thank you for taking the time to share your experience...
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Stayed here last weekend as had a family wedding to attend in town. Managed to get our room early as had to be at wedding by 1230. They were very helpful in doing this (thank you Jessica)
Bar service was very slow but only one person on.
Room was comfortable. Tea coffee provided. Towels, soap, bath soak, shampoo.
Breakfast was...
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Thank you for posting your review following your recent stay. I am delighted you enjoyed your stay with us and that Jessica was able to allocate you a room early on arrival. All your other comments are also much appreciated. We look forward to welcoming you back to the Hotel in the future. Kind regards.
Joost van spengler
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I have stayed here before and stupidly decided to try again in April 2012. Arrived with my "guaranteed and hold for late arrival" reservation at around 10.00pm. I was informed that on that very day there had been a catastrophic "system collapse" and that there was no room for me! A room was available at Holiday Inn in Basildon! Having...
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Dear Guest,
I apologise most sincerely that a computer system error left us in the most unfortunate situation of not having enough rooms available for all arriving guests. As a result we were given no alternative but to make arrangements for some of our guests to stay at our sister Hotel in Basildon. I fully appreciate that this was most...
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