Needed a hotel for one night. Professional, friendly and attentive. The hotel itself was spotlessly clean, warm and comfortable. Decor a little dated but not a problem. The staff were kind, happy and very welcoming. I work in the hospitality industry, being a Restaurant and Bar Manager I suppose I look for things that are 'wrong', but honestly, a really... More

Stayed here for one night on business. Car park was reasonably full (of vans!) but managed to find a parking space and parking is free. 7 minute drive to town centre at rush hour. Check in was friendly and efficient. The hotel was unbearably hot, not just warm, throughout. When I got into my room it was like a sauna.... More

Where do we start. Rooms ok with small flat screen tv/dvd. But 2 beds pushed together meaning gap in the middle. The sheets weren't cleaned throughout our stay. Cups blatantly rinsed out under the taps. Staff genuinely happy to help apart from Julie,who was Constantly on her phone. Food good but needs a better selection. Beer selection poor. Location good... More

As I had to choose the hotel for 6 of our family who were at our neice's wedding and as most were booked up I was pleasantly surprised to arrive at the South Lodge Hotel in Chelmsford and feel instantly at ease in a relaxed setting with friendly but not over friendly staff. We had booked 3 rooms for a... More

My company have booked me in here, pity they did not read previous reviews! This is worse than faulty towers! Turned my light off at 1030 last night, then thought the light switch was faulty as the room is still bathed in an orange glow. No it turns out that the ground floor rooms have a window with some flimsy... More

I went with 27 other members of staff to an evening Chrsitmas 'do' at this hotel. The place was very 'tierd' and verging on 'run down'! The loos were unkempt and not clean. The evening was not expensive and therefore I did not expect haute cousine but it was really not very good at all. The food was at best... More

Having looked at two other venues, we chose to hold a funeral wake for our much loved family member at South Lodge Hotel. As with the other two, it was very convenient, just a couple of minutes ride from Chelmsford Crematorium/Cemetery. The service we received was exemplary and the venue was a perfect retreat after a difficult day. The Garden... More

Firstly my radiator did not work - they had to lend me the mobile radiator from the office. The food was inadequate - I assume we were being offered Novelle Cuisine as my salmon was a postage stamp. I was atttending a training course - the wireless kept bombing out which made life very difficult for the delegates - our... More

I read the reviews before booking here for 2 night stay on a business trip on this trip my wife came along for a break bit of retail therapy.My main reason for choosing this Hotel was the wright ups regarding the food and they were spot on. The food is excellent not an amazing choice but hot tasty well presented... More