Me and my husband stayed at the saracens hotel this month and were pleasantly surprised. After I booked the hotel room I looked on trip advisor at some of the reviews and was a little hesitant to stay at the hotel, however once we arrived we was greeted at reception by friendly staff and was shown to a clean and... More

Staff fantastic. Lovely bar downstairs. Room simple but clean. Shower lovely & hot. In the centre of town, what more could you want More

I'd much rather stay at an independant hotel if I can than one of these chains like a travel lodge!! We was greeted on reception by friendly staff, who shew us to our room!! The rooms are basic but exceptionally clean, fresh towels and I must say very comfy indeed!! We started our night in the hotel bar for a... More

I was greeted by a man covered in paint standing on a chair.He then manned reception.The room was small with old fixtures.The bath had a hole in the panel, the shower control was broken and the fixtures were from the 60's. A tiny ancient portable tv with a freeview box hanging from the wall to the back of the tv... More

We have stayed here before and had a good time. The staff are pleasant and the breakfast good. Room was ok for the money. Problem was that our neighbours decided to have a fight come slanging match at about 3.00am. There is supposed to be a night porter but he did nothing if he was around. This went on for... More

Pleasant reception. Very central location and handy for train station. Room I had (12) was very,very hot - had a fan - this is February!- plugged in and it was needed. Room had no external windows so could not ventilate. Very good price considering location though. More

not the best hotel by a long stretch but it's clean and the beds are comfy!! The best thing about the hotel is the staff they are all very friendly and are always happy to help!! whenever I need to stay in Chelmsford I won't think twice about staying there!! More

We stayed at The Saracens in December for a xmas party.. Our room was very comfortable and the food was unbelievable and at a very good price... The staff were very friendly and helpful.. We all enjoyed it so much we have said we are going to go back.. More

Checked into my shoebox, room 5, no tv, no external window, paper thin walls, floors and ceilings. base had collapsed so feet were higher than torso. Spun the bed round before I went out. Got back, tried to sleep on it, couldnt, felt like I was sliding down the bed constantly. Pulled mattress onto floor. Ultimatly it was a crap... More