We were booked via the hostel world including breakfast but during our breakfast we must pay so we told them to check the website but during our check out it was settled. More

Two night booking weekend booking during which time TV didn't work, complained following morning and was told it would be replaced. At 5pm same day, still not replaced and upon 2nd time, was told it was too late to get maintenance out to look at. i suggested it be replaced and never received a response, despite being told it was... More

I stayed at this hotel over the weekend when I arrived it seemed apparent that the hotel was tied which is fine but then you need to have good service. Got to the room, very old mattress again not an issue but the tv looked like something out of the 50s and when we turned it on it didn't work,... More

i stayed at this hotel last month.it was not my first choice but i was really surprised by this small but clean and spread out hotel.the staff was very friendly and the rooms were clean .for a hotel of this size it had an impressive menu and the food always came hot and well presented. really loved it all through... More

Excellent location! The room we had was very clean with a very comfortable bed and shower.The staff are friendly, helpful and professional.Service was good.The food was wonderful and tasted fresh and was packed with flavour and the service was fantastic!. Such a lovely, friendly place with great ambience. Very satisfied and would stay again. More

i am from manchester came for london for 2 days and my friend recommended bell hotel in epping so had stayed there for 2 days in march this year lovely location with nice view hotel is in very excellent location rooms were very nice and the interior of the room was pretty simple and and modern the staff was very... More

Hotel is very good location, room very nice, bath lovely, nice modern telly. Went down for dinner - awful!!!! waited 50 minutes for our starter. had to ask when it was coming - arrived 5 minutes later - garlic bread was like cardboard, no butter left on it (if there had been any to start with??). My partner ordered fishcake... More

The staff are warm and friendly, the receptionist was extremely helpful and knew who I was as I walked through the door. I found that to be very personal and felt quite touched. I have stayed there with my friend a number of occasions and have felt all the staff have made us both feel at home. I use this... More

Please do not stay here if you think this is a Best western Hotel. If it is, I hate to think what a Worst Western hotel would be like. There is nothing good to be said. In my room, it became clear that there was no duvet on the bed, just a duvet cover. Whilst not being prudish, being February... More