We appreciate the fact that when we book a Premier Inn we can expect the same high standard whichever one we stay in: friendly staff, efficient check-in, a clean room with everything we need such as a kettle, tea and coffee, full length mirror, hair dryer, plenty of hanging space, modern tv with freeview. The only thing we could have... More

Our family stayed 2 nights over the Easter holidays. We used this as a base to travel to Legoland, Chessington World of Adventure and Thorpe Park ( all between 30-40 mins away ). The rooms were very clean, the staff friendly and the hotel was quite ensuring a good nights sleep after long, busy days. Just what we expected, would... More

rooms very clean, staff very friendly and did and excellent job in both Hotel & Restaurant, the Monkey Puzzle does a great breakfast but the eveining meals could be improved. Although the rooms are excellent and clean, felt the bathroom tiles could do with a bit of maintenance, and the Monkey Puzzle needs a bit of a facelift, the Hotels... More

Stayed for one night 1/4/2013 Arrived at 2.10pm no one on reception but a notice saying they were helping another guest and to press the buzzer on counter. We did and 10 mins later receptionist arrived. Warm friendly welcome efficient check in. Our room was on the 2nd floor and facing the car park. The room of same high standard... More

Had a very good stay at the Premier Inn. I had made a mistake with my booking and some how booked for January instead of March for my first 4 days of my visit, but my last day was for March and that was correct. I had to pay again for my first 4 nights, so the stay turned out... More

Staying for one night, I was impressed by this Premier Inn. From the warm and friendly welcome from the young lady on Reception through to the warm and friendly farewell again from Reception there was not much to criticise. I had phoned ahead and requested a first floor room and this was made available. As is usual in Premier Inns... More

Me and my husband recently returned to Farnborough,we are retired and we went to the monkey puzzle because we enjoyed it years ago with family. But it looks under new management and I must say, the service is appalling, the staff general attitude is sickening to see as they are not very sociable or look keen to be working, I... More

Had and exhibition at Farnborough Airport so the hotel was really well placed. Receptionists of which I met 2 were very polite and helpful. Rooms were standard Premier Inn which isn't a bad thing. Ate at the restaurant too which was fine. All in all a good stay with nothing to complain about!!

It's a Standard premier inn hotel so I found what I expected at the time of booking. Rooms are clean, quiet and comfortable. Bathroom is small but just fine. There's a close-by pub for breakfast and other meals. City centre and main railway stations at maximum 10 minutes by taxi. Quality/Price good. The only down point I can see is... More