All the staff were so friendly and helpful. Room was ok, clean. Unfortunately I think it's above the kitchen so it was hot and a bit smelly but it was quiet ! Food was great, on the expensive side but kids menu available. Overall a great stay and we will def use again.

After a day spent in peppa pig world we came back to the Mortimers arms for dinner and a room for the night. We had spoken to the hotel staff on a few occasions before arriving and each time they were very friendly and helpful, we were really looking forward to our stay. Our evening meal was lovely with good... More

Hotel in ideally located if visiting Paultins Park,we stayed here as part of there 2 for 1 deal short break.The staff are very friendly,hotel clean.Our room was very spacious,only down fall was after dinner we came back to room and could here music from function which i think was in room below us but with us all being tired after... More

If you stay here double check you are not above the function room! We have a 3 year old and be wanted to go back into the bar as it was quieter than the room! Obnoxious management who would not accept it was their error in putting us in that room, general staff were good and showed more compassion for... More

We stayed here as part of a Paulton's Park package deal and was very impressed and surprised at how lovely it was. The hotel is perfectly located at the entrance to the park. It is clean and welcoming and the staff are very friendly and child friendly and welcoming. The rooms are quaint and there is some room from below... More

My family visited this restaurant after a busy day at paultons park (it's situated just outside the park) and I cannot rate it highly enough! Fantastic food, child friendly, comfortable and great service.

Let me say from the off we didnt choose the hotel and we didnt have to pay for our stay as it was al taken care of by a charity so the location and value are nmarked down for this reason. After a long drive early morning and then a whole day at ooultons park with 4 children under 5... More

We booked through Paulton's breaks as did the other reviewer and had a similar experience. We had a conference under us and it was so loud that we did not get to sleep until it finished, which was 11pm. Not that late, but late when you have children wanting to sleep and tired parents. Also our room was ridiculously hot... More

We stayed at the Mortimer Arms, as a family group, for a Christening. Our group had four rooms in total. All the rooms were well furnished, clean and the beds were comortable. the food in the resaurant for both breakfast and dining in the evening was of a good standard with a fair selection however service was very slow. Once... More