I organised an overnight birthday treat for a friend at the Spa which was recommended on various spa site. Poor service on arrival at the spa, dreadful service in the hotel, mediocre food and overcharged on leaving. My complaints went fairly unnoticed and when followed up with a letter the response from the manager " Terribly sorry you had a... More

The restaurant is superficial and probably suits the type of people who suffer poor quality food. The service is good but be prepared to sit in a noisy restuarant that is self service and pay at least £80 per person with a bottle of wine. I would advise that if you are offered a meal here and you are paying... More

After reading loads of different reviews on The Grove I was a little cautious when they said the food was this and the rooms was that!!! .. But we booked in on Saturday afternoon with no hassle nothing was a problem and the staff were amazing, they made me and my partner feel like we were VIP's. We had afternoon... More

I love the Grove - yes it's an expensive hotel but everybody knows this and shouldn't be surprised. The staff are great, the food in the Glasshouse is immense (and the chef's are fantastic and very helpful if you want something not offered already) and the grounds are so lovely. They have a very cool beach by the outdoor pool... More

This was a special celebration visit for my wife's 60th birthday, staying over Sunday night with a view to spending the Monday enjoying the hotel and its facilities. Undeniably, the hotel is in a lovely setting and the bedrooms in the main building are quite nice - however our friends stayed in the new annex building which is huge, has... More

We stayed here for our company Christmas party and I have to say that it was excellent. The pool and Spa were amazing and the Buffet style Restaurant had so many excellent dishes I had about 20 courses! Overall a lovely place.............BUT! Have I stayed in similar quality places that are half the price? Yes. When I looked at taking... More

Stayed at the Grove a couple of times with my boyfriend - will no doubt return as it's great and convenient for a weekend break. The best bits are: - the spa - excellent facilities. Always a treat. One of the nicer spas I've been to at the UK. - the suites - very spacious; very well furnished; great bathrooms;... More

I am a member at Sequoia and use The Grove for both business and leisure occasions. The Hotel is amazing and generally hard to fault. The gym within the Sequoia Spa is currently undergoing a complete refurbishment and I can not wait for the new equipment to arrive. The launch of the new facility is I believe on the 12th... More

I just came back from staying the bank holiday weekend at The Grove and have rather mixed feelings about the place. First the good - the Sequoia spa was utterly superb. The reception staff were kind and friendly and the changing room utterly spotless and well stocked. The relaxation room was an oasis of calm and kept well stocked and... More