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The Grove Hotel

5.0 of 5
London's Country Estate, Chandler's Cross WD3 4TG, England
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£220 (GBP) B&B inc. taxes
The Grove Hotel
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488 reviews from our community

Traveller rating
    244
    113
    57
    34
    40
See reviews for
Families
104
 
Couples
175
 
Solo
12
 
Business
78
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newbury, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We, (my wife and I), stayed at the grove for the first time back in April for our wedding anniversary and could not have been happier with the hotel. The check in was seamless and the fact that the receptionist walked us all the way to our room was a very nice touch. The room was excellent, ( as I... More

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Ryde, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

Wow, well what can I say, managed to get upgraded to a Deluxe Room In The West Ring, was staying at teh hotel for business, but the whole ambience of the hotel was outstanding. I will certainly be visiting the hotel again.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

We've been to the Grove at least half a dozen times now, before and after having kids and it has never disappointed us. We took advantage of the bank holiday 3 nights for the price of 2 offer and had a lovely room overlooking the gardens. The heated open air pool was open for business and when the sun's out... More

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Essex
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 9 May 2013 via mobile

My husband and I stayed on a golfing break for the weekend for my birthday. The hotel is very expensive and I found our upgraded kingside room to be just lovely with a beautiful view overlooking the gardens and the golf course. However for the money would we return I'm not sure. It does feel a little 'corporate' and after... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 7 May 2013

I've been to the Grove a number of times over the years and have been really impressed. The last couple of times I've found the service very poor and the overall decor a little tired. The hotel is full of families with children running around all over the place, parts of the hotel were so busy with folks coming in... More

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London, United Kingdom
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 May 2013

We took our nine month son and had a great time. Excellent facilities for children and adults alike. We took full advantage of the babysitting service and had two very enjoyable evenings in the bars and restaurants on offer. It is expensive and for that money we would expect a more polished finish to the rooms, corridors, etc - basically... More

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scotland
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 30 April 2013 via mobile

Stayed at the grove again Sunday and Monday this week as lays the hotel was spotless with excellent service in all departments. We ate in the glasshouse on Sunday night which was once again superb, had trouble booking a table, called twice on Saturday and no one returned my calls, called again in Sunday while travelling to the hotel and... More

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See 2 more reviews by Andrew P for Chandler's Cross
TheGroveHotel, General Manager at The Grove Hotel, responded to this review
1 May 2013

Dear Andrew P, Thank you for taking the time to post your review. I will share the difficulties you have raised regarding booking a table in The Glasshouse with our Reservations and Operations teams. We do advise guests at multiple stages of the booking process and prior to arrival that all reservations for our restaurants, spa and golf should be... More

Chelmsford, United Kingdom
1 review
3 of 5 stars Reviewed 28 April 2013

We received a voucher through work for a nights bed and breakfast at The Grove and decided to use it as a short relaxing get-away before our wedding in two weeks time. This kind of hotel would normally be way out of our budget so were very excited about this once in a lifetime opportunity to stay here. First of... More

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TheGroveHotel, General Manager at The Grove Hotel, responded to this review
1 May 2013

Dear Nicholas R, Thank you for your considered and comprehensive review of The Grove. I am pleased to read you had a relaxing time in Sequoia, our spa, dined well in The Stables and The Glasshouse and enjoyed our wider leisure facilities during your stay. I will be looking further into your comments regarding your bedroom maintenance and apologise that... More

Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 April 2013

I've had the pleasure of working here several times on various projects. But this time I had the opportunity to stay here too. The grounds are immaculately kept. The formal gardens were a paradise in the spring sunshine. The room was modern in style and very clean. It makes a change to be able to open the windows too. I've... More

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TheGroveHotel, General Manager at The Grove Hotel, responded to this review
1 May 2013

Dear Richard D, Thank you for your review of The Grove. I will be glad to share your comments with the team and look forward to welcoming you again very soon. More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 April 2013

I was expecting more. The hotel, on the long drive up to it, looked like a budget council building. It looked nicer at the reception where the car was valet parked for you. We wanted to go to the room straight away but the room was not ready and we had to wait an hour. We were offered free champagne... More

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TheGroveHotel, General Manager at The Grove Hotel, responded to this review
26 April 2013

Dear Deric B, I am saddened to read your review of The Grove. Your review is taken seriously and you will receive feedback on your Guest Survey shortly. Further to your comments we have taken steps to introduce a simple remote control guide to aid our guests television viewing. Our newly installed 42" HD flat screen televisions and onDemand movies... More

 
 
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Additional Information about The Grove Hotel

Also Known As:
Grove Chandlers Cross
Grove Hotel Chandlers Cross
Address: London's Country Estate, Chandler's Cross WD3 4TG, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Chandler's Cross
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Chandler's Cross
Price range (per night): RM1,426 - 1,463
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. There are three restaurants including the to-dine for Colette’s. A Walled Garden with urban beach and extensive leisure facilities. Anouska’s Kids’ Club, graded outstanding by OFSTED, makes The Grove parent and child-friendly. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. ... more   less 
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The Grove Hotel
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