Stayed as part of deal. Room we were allocated was an executive room and was quite nice and spacious. Hotel doesn't look great from the outside but is nice inside. One major plus point is that it is just across the road from the Galleria which was why we were staying. Also good base for other local attractions and London... More

We stayed here last week and found the staff to be very friendly and helpful. We were always treated with respect and made to feel welcome. The hotel has a nice homey feel. The major downsides are: the hallway noise, poor mattresses, no in-room WiFi. It is not luxurious, at all, but a pleasant unpretentious place to stay. More

I booked a weekend away with my girlfriend to this hotel. i thought i would make a phone call to the hotel before we left, to make check when the check-in time was. when i rang them i found that they had mucked up my booking and they hadput it for the previous month, the nice girl on the phone... More

This hotel is always going to be busy because of its location. As such it doesn't have to try to hard to please guests as the demand will always be there and the hotel full. The rooms are not too bad, depending on where you are allocated one, but I was a bit miffed to find out, after leaving the... More

I have just completed five training workshops at the Hatfield Ramada, one a week since mid January: this has been enough time to put the facilities and service to the test. The service has been excellent, with the efficiency and strong personal touch spearheaded by Tony Perreira, the conference supervisor. The room was set up exactly as requested, every time.... More

Stayed for one night in an executive room and found our stay to be pleasant. The staff were all very helpful and polite, the room was clean, quiet and spacious and the breakfast selection had a variety to suit all. We managed to book at a discounted rate which made our stay excellent value for money however had we paid... More

I booked in for two nights during the week in January 2012, but still managed to obtain a cheap weekend deal for bed and breakfast and an evening meal for two. Despite the low price, the quality was very high. All the staff were very welcoming and helpful. The room was spacious, tidy, clean and well kept. It was also... More

This is one of those places that starts out negative, but grows on you. The hotel is located convenient to any business needs in Hatfield. The building is old and infrastructure worn out. Upon arrival you are fearful that this will be one of those "memorable" stays and not in a good way. The exterior looks uninviting. Inside, the public... More

Website deal did not live up to the promise: £20 extra for a breakfast cosing half that amount is misinformation. Also Service Charge added to evening meal bill although this was not shown when ordering More