Clean and comfortable, but food could have been better, and staff could have been more welcoming and attentive. Plenty of parking, lovely village location and handy for Hertford town centre.
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We got this hotel on a special deal which included an afternoon tea. We arrived on a Friday night after a busy week and were greeted warmly and went straight in for food in the bar area.
Our room was very spacious and it was quiet as there were no events on at this hotel.
We spent Saturday in Hertford...
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We stayed at the White Horse on 1st May for one night.Our room was a spacious executive room with all the extras you would expect.very comfortable bed and pillows.The bar has a lovely ambience,staff very helpful and we throroughly enjoyed our 3 course meal in the restaurant.Would visit again.
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Dear Reviewer
Many thanks for writing a trip report.
I have passed your comments on to the team and they were delighted that you enjoyed your stay with us. We do hope that you will return to the hotel on your next visit to Hertfordshire.
Kindest regards
Guest Relations
White Horse Hertingfordbury
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We went on bank holiday monday, and as we use a tastecard we phoned beforehand, we were asked if we could book our table before 1.30 as they were very busy that day. When we arrived the Garden Room only had two other tables occupied, we commented on it being so quiet and were told that it would get busier...
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Dear Reviewer
As part of our tastecard offer we do stipulate that bookings must be made by telephone prior to arrival. Our restauarnt reservations try to spread the bookings out over peak times to avoid un-necessary deals and due to the restaurant being reserved for a private function and afternoon tea bookings in the lounge space was limited on the...
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We stayed 2 nights Thurs and Fri with the reception on the Friday evening. Manger and staff, especially the events manager very helpful. Rooms very comfortable and spacious, my daughter given a family room on the first night to give her and bridesmaids enough room to get ready on the day. Function room was set up exactly as we wanted,...
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Dear Reviewer
I am so pleased to hear how well your daughters wedding went at the White Horse Hertingfordbury.
I will pass your comments on to our events team who will be so pleased that you have taken the time to write a review on Trip Advisor.
Please do always think of us for any future events or for family...
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We were unexpectedly moved here after a cancellation from their sister hotel (due to power failure). The staff were extremely friendly & accommodating, our 3-course evening meal was delicious and the standard of the room was very good. The biggest complement should go to the staff who ensured that we were happy, despite the change in our plans. We would...
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Dear Dee
I am so glad you enjoyed your break at the White Horse Hertingfordbury and I hope the power cut at your original venue did not disrupt your plans too much.
The team at the White Horse Hertingfordbury always strive to deliver an enjoyable experience.
Next time you are planning a get-a-way please do consider the White Horse Hertingfordbury...
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The scale of the bedrooms added behind the original village pub have hardly helped its appearance, but our room was large and very comfortable, as was the lounge downstairs. The bar has had all its character modernised out of it, but the staff were friendly and helpful.
The food was certainly not memorable, but if we need to be in...
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Dear Reviewer
Thank you for taking the time to review the White Horse Hertingfordbury on Trip Advisor.
I am very pleased that you enjoyed your stay with us and will feedback to the team the excellent rating which you have awarded them.
The hotel has had many editions to it over the years including the Bedrooms which were built circa...
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Photo on Expedia makes it look like a nice small country pub style hotel. Don't be fooled - bolted on to the back of the original building is a concrete block which houses the rooms. The pub itself was not great and the food pretty terrible. It listed fresh scampi on the menu and I asked if it was -...
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Dear Jon
Thank you for your comments with regards the White Horse Hertingfordbury.
The original coaching inn as shown on websites dates back to 1500's and has had an addition which houses the bedrooms. All bedrooms, lounges and restauarnt areas shown on sites such as this or the one indicated in the review were taken in January and are indicative...
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Friendly service, great breakfast, location great for airport
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Dear Reviewer
Many thanks for your review on the White Horse Hertingfordbury.
As you found, the hotel is very well located for the local airports (Stansted and Luton) and we are within 40 mins of Heathrow
Next time you are traveling please do thing of staying with us again
Kind regards
Guest Relations
White Horse Hotel
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I stayed for a night whilst on business in the area and thought the place was ok. The room was fairly basic, I must say they have made a bit of effort to make the decoration nice and I did have a good night of sleep. I suppose it's exactly what you would expect for staying in what is essentially...
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Dear Snow Queen
Thank you for writing a review for us on Trip Advisor.
The hotel was refurbished at the end of 2011 and the rooms are very comfortable and have had kingsize beds fitted in most. All rooms are air-conditioned and have free WiFi and Freeview TV channels as standard.
Our prices vary and the Best Available Rate is...
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