Lovely receptionist on arrival. Informative welcome. Bed was very comfortable but windows need sound protection. Ate in the restaurant. My starter was amazing (red snapper) but main course and dessert were average and cauliflower was rock hard. Service was Ok. Mixed bag really but would return on balance
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Thank you for your review, Sarah. Its great to hear you had a good time. Sorry to hear your main course was not up to the standard you expected. I have passed your comments onto Lee, my Head Chef. We do source all our ingrediants as fresh as we can. We use a local Butcher and our vergetables and fruit...
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We came to the Manor of Groves for a golf/spa weekend getaway and had a wonderful time. The hotel room was very nice and large with a comfy bed, and the bathroom was very clean. The hotel was extremely stingy on the toiletries they offered, with one small bar of soap, for the two sinks in the room but that,...
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What great feedback! Thank you. High praise indeed when you say the Course is up there with the best you have played. I'm sure Damien, my Head Greenkeeper will be delighted to read that!
I'll review my soap portions too!
Many thanks for taking the time to post your review and hope we can welcome you back to the Manor...
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We stayed 2 nights at this hotel as we were here for a wedding. We booked a suite as we needed extra space for a travel cot etc and we were really impressed with the room.
The suite we stayed in was really spacious, highly recommend it if you are travelling with a baby. The furniture is quite 'old-y world-y'...
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Thank you for your review Dee, its always nice to read such glowing feedback!
We are really proud of our food offering. My Head Chef prepares the majority of the food fresh. He even makes his own breads for the Restaurant. He is even growing his own Strawberries on the grounds this year, amongst other things. These will be served...
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Myself & three other couples stayed at this hotel for three nights, the men played golf & the women thought they would spoil themselves with the spa treatments, WRONG, they went to book treatments the day we arrived only to be told everything was booked up for the duration of our stay!! No happy bunnies, apart from that we had...
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Thank you for your kind review. Great to hear that the trip was a good one. I'm really sorry you were not able to book into the Spa. We do only have 2 rooms, and they do get booked up in advance, so it is advisable to book before you arrive. Im sorry you missed this opportunity.
Im glad everything...
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Just had a golf weekend and how good is this Hotel - A smile meets you when you check in.
Excellent Food-The Evening meal and the breakfast buffet came with spoilt for choice menus and superb service.
Facilities included a Health spa --and again service with a smile and that much needed jacuzzi and sauna after 18 holes was a...
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Thank you for your kind review, Denis. Its always good motivation for myself and the team to know we are doing a good job.
We look forward to welcoming you back to Manor of Groves in the near future
Dean Thompson
General Manager
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I threw a surprise 30th birthday for my wife and it couldnt have gone any better!
The hotel is set in beautiful grounds, the function room was perfect, the staff were attentive to detail and so friendly. Nothing was too big of an ask.
Friends and family stayed the night, some in 4poster beds and everyone thought it was luxurious...
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Reviewed 7 August 2011
Thank you so much for your review! Its great to hear the celebrations went so well!
Its great for the team to hear their efforts are appriciated!
Dean Thompson
General Manager
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Lads weekend away for golf.
Hotel very good, room very comfortable, food excellent and golf course challenging. Only problem was that the bar is part of reception which doesn't make for a great atmosphere to relax in.
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Thank you for your review Chris. Glad you enjoyed the course and the food.
We hope to welcome you back in the near future!
Dean Thompson
General Manager
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GOOD
Great staff, very helpful from reception to servers (excludes golf club cafe where the male server appeared to relish telling us that we could not have the teacakes as he had put the butter away!)
Good food, good wines reasonably priced
Terrific spa
Value for money packages
BAD
Tired furniture (had to request a stained chair seat be exchanged-...
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Thank you for your review Patrick, Im glad there were lots of positives. I'm sorry that you had no hot water. My view is to move people quickly then fix the problem. Not fix the problem and make you wait to get a shower! So I am glad this worked for you.
We do have a bar in Reception which...
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We came last Monday (February) for a round of golf and a meal as a prize won at your Ladies Open, and we would like you to know that we had a very lovely day.
The course is in great condition for the time of year – well done the green keepers. The meal was excellent and the girls who...
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Im so pleased you had a 'first-class experience'. It is what we hope all our guests have.
The course is so very well looked after by Damien and his team all year round. They do a fabulous job and I think we are the envy of many courses in our local area.
We look forward to seeing you again soon....
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Excellent weekend away with my wife. Good value, high quality restaurant. Very quiet & well renowned for golfers, although I'm not one.
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Thank you for your review Damian, Im glad you enjoyed your stay.
We look forward to welcoming you back in the near future!
Dean Thompson
General Manager
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