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All 2 Letchworth hotels »

Mercure Letchworth Hall

4.0 of 5
Letchworth Lane | Letchworth Garden City, Letchworth SG6 3NP, England
Hotel amenities
Mercure Letchworth Hall
Ranked #1 of 2 hotels in Letchworth
3.5 of 5 stars 201 Reviews
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201 reviews from our community

    Trip type
Traveller rating
    55
    69
    36
    24
    17
Date Rating
Letchworth, United Kingdom
1 review
1 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

A friend of mine was visiting England and was lucky enough to get a room at this hotel....or so we thought! I had arranged to meet up with him for breakfast which is a hot buffet style and was pleasant enough and the staff seemed to have things well organized and were very polite. However while we were sitting having... More

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broughton, england
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW

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Stevenage, UK
Senior Contributor
36 reviews 36 reviews
Reviews in 23 cities Reviews in 23 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

For a birthday treat I followed an Internet offer of two afternoon teas for the price of one and it led me to the Letchworth Hall Hotel. They had set us up inside but we asked to sit outside (a rare sunny day) and they gladly made the arrangements. We sat outside and enjoyed really first class service from D.... More

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Derby, United Kingdom
1 review
4 of 5 stars Reviewed 21 May 2012

The hotel was excellent - nicely decorated rooms, amazing food in the restaurant, a breakfast to die for and attentive staff. The only problem was that the rooms are all really noisy when there is a wedding on, which I believe is most weekends. I rang ahead to book an executive room, which I was told was done (with an... More

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London
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 May 2012

To the south, a short drive from the lovely town, Letchworth Hall is a pleasant enough place to stay. A little shabby around the edges and not half as grand as it might sound, the spa, golf course and other amenities are all very nice. Peaceful and well located for two locals pubs and access to the 13 mile 'Greenway'... More

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Leicestershire
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 May 2012

We needed to stay in Letchworth to attend a wedding - I called the hotel to ask if we could check-in earlier than the normal 3pm to get ready for the wedding, I was told that we had 2 rooms booked and they would guarantee that at least one would be available early - we arrived at 1.30 and both... More

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Tony Murdock, General Manager at Mercure Letchworth Hall, responded to this review
16 May 2012

Dear Guest, Thank-you for your positive review. I am delighted you enjoyed your stay with us, breakfast was good and that it was pleasing for you. I very much look forward to welcoming you back in the very near future. More

essex
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012

We stayed there with a groupon voucher, bed breakfast, evening meal inc bottle of wine which i must say was all very nice. The waiter in the dining room was really friendly as was he in the bar later that eveining ( tip take some money as 2 glasses of red wine was £12.70!!! ouch ) The room was cosy,... More

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Tony Murdock, General Manager at Mercure Letchworth Hall, responded to this review
16 May 2012

Dear Guest, Thank-you for your positive review. I am delighted to hear you enjoyed your stay and that you found our staff to be very good. Unfortunately the weather was typically Brisitsh when you went to Knebworth!!! Thank-you once again and we look forward to welcoming you back in the very near future. More

Bedfordshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 May 2012

My partner and I received a voucher for a champagne tea. When we sat down, we were served with tea and had to ask for our champagne, so then we had hot tea and champagne. There was no choice of sandwiches and the overall presentation was poor. The cakes left a lot to be desired, all traybakes which are cheap... More

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Tony Murdock, General Manager at Mercure Letchworth Hall, responded to this review
16 May 2012

Dear Guest, Thank-you for posting your comments. I am disappointed to read that you were not entirely satisfied with you visit for Afternoon Tea. We have many happy afternoon tea guests each day and is unusual for me to deal deal with such an issue. With regards to the selection of sandwiches, we provide a range of four fillings, smoked... More

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32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 9 May 2012

We stayed in this hotel on Groupon Dinner Bed and Breakfast deal. The hotel was very pleasant and we had a nice room which was clean and well kept. There was quite a lot of noise from the room above us- music and stomping which kept us awake until late. We mentioned it to reception in the morning, they apologised... More

Was this review helpful? Yes
Tony Murdock, General Manager at Mercure Letchworth Hall, responded to this review
16 May 2012

Dear Guest, Thank-you for your positive review. I am delighted you enjoyed your stay. Having reviewed your comments regarding the staff, I can assure you this seems to be a one-off isolated incident as generally and as other reviewers have commented, we have, on the whole very friendly and efficient staff at Letchworth Hall. With regards to noise, if notified... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 May 2012

Stayed for 1 night with a groupon deal. Beautiful hotel with the use of a brilliant gym with plenty of equipment, also a pool with sauna and steam room. Nice historical parts of the building with period features. Rooms are modern, cosy and adequate. Hotel was lovely and warm even though we stayed when it was heavy snow. Dining room... More

Was this review helpful? Yes
Tony Murdock, General Manager at Mercure Letchworth Hall, responded to this review
16 May 2012

Dear Guest, Thank-you for your positive review. I am delighted to hear you enjoyed yourself and made good use of our facilities at Letchworth Hall. I have however duly noted your comments regarding staff knowledge and thanks to your comments will ensure this is addressed with the relevant people to further enhance our training in this area. Thank-you once again,... More

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Additional Information about Mercure Letchworth Hall

  • Letchworth Hall Hotel
  • Mercure Letchworth
Address: Letchworth Lane | Letchworth Garden City, Letchworth SG6 3NP, England
Price range (per night):* RM313 - 662

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Mercure Letchworth Hall
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