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All 2 Bilbrough hotels »

Premier Inn York South West

Bilbrough Top | Colton, Bilbrough YO23 3PP, England
Hotel amenities
Premier Inn York South West
Ranked #1 of 2 hotels in Bilbrough
4.0 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    48
    36
    13
    6
    1
Date Rating
Atherstone, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2012

I spent one night here this week to visit friends in York. I used the £29 offer for two of us, midweek. We weren't expecting much but the room was fantastic. The staff particularly Sue in the restaurant were lovely and polite (manners being very important to me). I thought to be honest the hotel had recently been built because... More

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Wiltshire
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 May 2012

We were just after somewhere to sleep for one night whilst visiting Yorkshire and this Premier Inn proved to be a perfectly acceptable and economical solution. As other reviewers have noted, it is located in a service area just off the A64 but we were fully aware of this when we booked and were not fazed by this on arrival.... More

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WARWICKSHIRE
1 review
5 of 5 stars Reviewed 11 May 2012

We stay at this inn as we wanted to vist York.It was well placed to do this with a park and ride 10min's away.The food was of a good standed and served hot The breakfast was outstanding you could have as much as you wanted.All the staff were attentive and friendly.As we stayed here for 3 days we asked for... More

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Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 10 May 2012

Following a recent review about staff friendliness on trip advisor, i was able to monitor the staff over 3 days. I have to say well done, the staff in the bar anrd resturant were attentive, cleared breakfast plates, not allowing them to stack up. Everyone was trying really hard to be friendly, Well done. Cleanliness throughout was excellent.The hotel is... More

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Souh Shields
1 review
1 of 5 stars Reviewed 9 May 2012

The bed in our room, number 52, was lumpy with some springs digging in my ribs. Poor quality cheap pillows did not help towards a good night’s sleep either. My wife and I paid for the 3 course meal and breakfast deal. My starter was a solid hard mass of dried out overcooked pastry with some sort of nasty duck... More

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Kelly Latham, Social Media at Premier Inn York South West, responded to this review
17 May 2012

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high level of service in all our establishments, both in our hotels and restaurants, and we do apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to... More

Chester, United Kingdom
1 review
5 of 5 stars Reviewed 8 May 2012

My husband is disabled, we were looked after very well by all staff. They organised for us to park on the Premier inn's carpark in York center.As we were staying for 5 nights it save us a fortune.We are staying at Premier inn in Gloucester at end of this month looking forward to it. More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2012

This was a great hotel for our family of 4 visiting York. It had just been updated (the smell of paint was still in the air), clean and tidy. The reception staff were welcoming and, on the night we ate in the restaurant, was tasty and hot. It was easy to find and close to the Park and Ride station... More

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Kelly Latham, Social Media at Premier Inn York South West, responded to this review
1 May 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

1 review
5 of 5 stars Reviewed 12 April 2012

We stayed here with our two young children while visiting York for two days. It was four or five miles out of York but there is a park and ride a couple of miles away, free parking £2.50 per adult return and children free so this saved on parking costs and the hassle of finding somewhere to park in the... More

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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 April 2012

Recently redecorated, so with good clean rooms and shared areas. The beds are big and comfortable with a choice of harder and softer pillows. We regularly stay at Premier Inn and rarely find fault- this hotel was no different. As one previous reviewer said, " you know what you're getting" and what you get is almost always good. More

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Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2012

We stayed here on Saturday 31st March due to a family wedding near York. This was the best price and location for what we needed. The staff were very helpful friendly and relaxed. The rooms were of a high standard very clean and comfortable. The children said that they preferred staying in the Premier Inn to Travel lodges and could... More

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Additional Information about Premier Inn York South West

  • Premier Inn York
  • Premier Inn South West
Address: Bilbrough Top | Colton, Bilbrough YO23 3PP, England
Price range (per night):* RM310 - 427

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Premier Inn York South West
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