on arriving it looked very nice.but the receptionist was not bothered if we were there or not.the room was basic but tidy,no remote for tv but as bbc1 was the only channel we did not need one,the whole building is in need of a make over,especially the manager,his attitude towards people was not nice.he may have been having a bad... More

Stayed here for 1 week and on the first morning The waitress slept in so the breakfast was 1 hour late as i could not get into the dining room as the chef went and kicked her out of bed. There was no milk for cereal or orange juice but when the chef got my food to me it was... More

Stayed here for two nights,enjoyed the Friday and Saturday night entertainment provided by the Hotel,the food was varied and enjoyable,and the locals friendly, nice view of the river from my room, will visit again soon. More

The hotel is on a busy road junction and the outside looks grubby because of it, but inside its spotless and the sound proofing minimises the traffic noise. The place itself has 500 years of history, and creaky floorboards and repairs that prove it. The decor seems to be just as it was put on in the 1960's so its... More

stayed here for just one night , staff were very nice exept for the manageress who was very rude and even turned down a tip after breakfast (very awkward) , the food was very nice ,the breakfast was excelent. the room was large clean and comfortable as this was a family room ,but very noisy with the traffic. there are... More

We recently stayed here for one night while visting family in Catterick. We wanted something that was good value and looked at the nearby Travel Lodge initially. As we have 3 children we would have needed to book 2 rooms there(because of their ages) but here we booked a large, clean family room (number 5) for about the same money... More

we have stayed in this hotel at many times been made to feel very welcome and have been very happy the staff are very welcoming just make sure you are hungry when you order food asthe meals are massive its ideal for the races and richmond so close what you have to appreciate is that some of the hotel is... More

october, 2011 - we stayed for one evening. The bed and pillows were the worst we have ever experienced. Restaurant not in use except for breafast. Bar meals only = service diabolical = experience never to be repeATED More

This hotel is pretty old and has some curiousities because of its age such as uneven floors and odd room layouts. However, the long shagpile carpet that covered the floor including the shower room could have been avoided! I don't know why you would chose to carpet a hotel floor with it. It must be impossible to keep clean and... More