Stayed here for two days, the reception area was very shabby and smelt like a pub. As soon as I entered the bedroom I inspected the bathroom room the plug hole is full of hair, the shower curtain stained and mould all over the tiles. My skins has been itching me since entering the room!!! Only stay here if no... More

Given the perfect location of this hotel you would expect an overall enjoyable experience. The bed was comfortable, the staff friendly and courteous and the view from our room was perfect. Sadly that was all that was good. The shower in our room didn't work (it wouldn't get hot) and the part of the hotel we stayed in suffered from... More

Hi, my wife and I visited the Upper Reaches Hotel for a drink on Saturday afternoon although in the past we have been disappointed. Still the same! The garden patio area has not seen a broom for possibly months and the tables had dirty glasses and plates not cleared away. The staff could not give a toss and had to... More

The room was comfortable and clean. Our room was quite hot during the night but the heating wasn't on. Had to have a window open all night to keep cool. Got woken up by the dawn chorus so had to close the window. Breakfast was good but the finishing touches were poor. All breakfasts are supposed to be served with... More

Nicely situated on the river and near to the town centre. On arrival offered a choice of rooms and took a 'classic' room in the main building which was spacious and comfortable. Comfy bed. Bathroom nice. Staff very friendly and helpful. Had 3 course dinner included in price of DB&B which was very nice and a good range of choices.... More

Stayed overnight while visiting the area for a wedding, staff kindly allowed us to check in a bit early to give us time to change before heading to the wedding. Reception staff were always friendly and had a smile and a greeting for us whenever we went through. Room was a good size, clean and comfortable, bathroom was a bit... More

Stayed for one night on a Sunday which meant the hotel was quite quiet so, upon asking, was given an upgraded room for same price. (I had paid £80 for double room with dinner and breakfast) Lovely view over the river; room spacious and comfortable with sofa for sitting and reading, watching TV etc. Bathroom clean with soft towels and... More

We stayed here for two nights with a big wedding party, the rooms were nice, clean and the bed was really really comfy (room 21), the decor was a little basic. Breakfast was gorgeous and the servings were huge, I had the full English the first morning which was lovely and I tried the Eggs Benedict the next day which... More

Upper Reaches is a cute hotel at a tranquil setting. Warm breakfast is really good and it does not take long to be served. Scrabbled eggs on toast are highly recommended. The rooms are very clean and the personnel was very helpful. The only drawback is that you could not have wireless internet at your room upstairs but only at... More