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All 7 Burton upon Trent hotels »

Riverside Hotel

3.0 of 5
Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
Hotel amenities
Riverside Hotel
3.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    21
    24
    15
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    4
Date Rating
Dorset
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2012

1. Shower was just a trickle...... please change your shower heads. 2. Noise outside between midnight and 3am when a wedding party was finishing was terrible.... a warning would have been nice or to be put in a room not overlooking the car/park/entrance. BUT the GOOD definitely outweighed the BAD !!! Fabulous Service Fabulous Food The Waitress At Breakfast Was... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
15 May 2012

Thank you for your feed back on your recent stay at our Old English Inn. We value all your comments, and take them on board to offer the best service and value. We look forward to welcoming you back to one of our Old English Inns in the future. More

ROSEDALE
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 May 2012

The bathrooms are way overdue for upgrading and decorating but worked ok The cleanliness in general suffered from the fact the certain areas were not getting dusted so a good spring clean is required. Do not let this put you off as it was not dirty as such. Hopefully the new manager will have sorted this out by now. Smokers... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
8 May 2012

We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

UK
Senior Contributor
49 reviews 49 reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 27 April 2012

Stayed here for 1 night on work. Location is sort of in a middle of a housing estate rather than on a main road. Firstly, the positives: - Staff were very pleasant and friendly - Food was generally OK and reasonably priced - Bathroom worked OK and enough water pressure & hot water - Check in / check out was... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
2 May 2012

Firstly may we take the opportunity to thank you for writing this feedback. We are sorry for the inconveniences you experienced during your stay with us. We have addressed the fact that you weren't informed on check in with the team members in question to guarantee this wont happen again. We value your positive comments and hope to welcome you... More

Wolverhampton, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2012

we have stayed three times now and enjoyed all three stays although the view makes the room if you are lucky enough to be at the back of the hotel with the river view. the rooms are compact but manageable but the bathrooms are on the small side. on the plus side the breakfast is one of the best we... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
25 April 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

Wirral
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 March 2012

After first class stays in Old English Inns The Red Lion, Doghouse and most recently the Millers hotel - we stayed at Riverside to attend family wedding in March, and what an excellent experience. We arrived on Friday, to join Family and friends - staff had set out a large table in separate room for evening meal - all choose... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
30 March 2012

Thank you for your review on our hotel. We value all your comments and aim to deliver the best service and value. We look forward to welcoming you back to one of our Old English Inns. More

Leicester
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 February 2012
1
person found this review helpful

We spent a weekend here on one of the special Daily Mail deals. The hotel is in a lovely setting overlooking the river and fields. The rooms upstairs have a better view but all rooms appear to be the same layout and size (other family members had downstairs rooms). The rooms are quite small compared to other Old English Inns... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
1 March 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

Newport, United Kingdom
1 review
2 of 5 stars Reviewed 27 February 2012

I stayed at the hotel for 5 nights from 20th February and am interested to see the comments and responses to Nick S as I also also stayed in room 7. The layout of the bathroom is terrible and the toilets are not suitable for someone of above average size. I too complained about the quality of the lighting on... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
1 March 2012

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and can only apologise for our shortcomings with regards to your stay. we do wish all our guests a comfortable stay with us therefore to address the issues raised I have contacted our suppliers to request some bulb... More

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Reviewer
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1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Strange approach through a housing estate, but the hotel has a lovely setting looking from the rear. Located on the banks of the River Trent, the hotel takes on an air of tranquility. We found the rooms smaller than other Old English Inns hotels that we've stayed at, but all in all it was comfortable and clean. The bathroom layout... More

Was this review helpful? Yes
Cannock, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

Our expectations were high after our online booking from reviews and pictures but unfortunatley upon arrival my wife and I were a little bemused by its location due to it being at the end of a housing estate. The hotel frontage was pleasant yet dark as it was around 7:30pm when we arrived. We both entered the reception area and... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
22 February 2012

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and can only apologise for our shortcomings with regards to your room on this occasion. If you had raised the issues with us during your stay we would of course have addressed them at the time as we... More

Sutton in Ashfield, United Kingdom
1 review
5 of 5 stars Reviewed 15 February 2012

On our 2nd visit to the Riverside.Treated ourselves for Valentines to the feature room. The bathroom was outstanding,apart from a couple of lights out and the extractor sounding like a tractor but we weren't stopping at the Ritz.... Had lunch of sandwiches and chips which were really nice,had evening meal,service and food second to none.Breakfast really nice,loads of choice and... More

Was this review helpful? Yes
OldEnglishInns, Owner at Riverside Hotel, responded to this review
19 February 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

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Additional Information about Riverside Hotel

  • Riverside Hotel Staffordshire
Address: Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
Price range (per night):* RM250 - 351

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Riverside Hotel
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