stayed here for one night. arrived around 9pm. parking was decent. checked in - had requested a quiet room, that’s what i got. a standard hilton room, room was nice and clean as was the bathroom. if you are taller than 5 foot 5 you will hate the shower. being 6 foot 2 i had to angle myself to get...
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We stayed here for 3 nights in May 2012. Booked it late and got a very good deal. Excellent rooms and the staff were very helpful and the breakfast is a feast. Bar prices are what you should expect from a 4 star hotel but £9 for a glass of Rioja was still a shock!
If you aren't driving (and...
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Dear Cuairteoirdoire
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to Hilton Croydon. It is always a pleasure to receive feedback from guests.
I was glad to read that you generally enjoyed your stay and found it to be a good base from which to explore London. All our comments are shared with...
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A great place to stay and reasonably priced.
The hotel is a large modern building. The entrance, reception and bar area were light and airy and the rooms matched this........................large, well equipped, clean, smart and comfortable.
Breakfast was quite superb with a huge choice of foods and drinks. One of the best that we have eaten, and at only £80...
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Dear thehun01,
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to the Hilton Croydon. I was glad to read that you found our hotel clean, comfortable and good value for money during your stay with us.
Thank you once again for taking the time and trouble to provide constructive feedback which helps us...
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Very disappointed. Just tried to book a family room for 2 nights in June as my daughter has a big dance comp. I was told I couldn't book a family room as my daughter was over 12! Instead I would have to book 2 separate rooms. Very disappointed so off to premier inn after all!!
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Dear Pds 1,
Thank you for taking the time to give your comments on Trip Advisor. As a hotel we really value receiving both positive and negative feedback which allows us to focus on where further improvements and training may be needed.
I am not sure whom you spoke with or which Reservations office but at Hilton Croydon children under...
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This hotel has some great points:
- Location was fantastic - right off the main road and near a great Chinese supermarket (Wing Yip)
- lots of complimentary parking space
- Good variety for breakfast (shame about the staff manners though - see last paragraph)
- comfortable lobby and bar area (again shame about the staff manners)
- Vending machine...
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Dear DLPA,
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to the Hilton Croydon. I am sorry that you feel that service was appalling at our hotel as we usually do not get complaints about our staff and service.
Please accept our apologies for any inconveniences caused. As for your comments regarding the...
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Have stayed at this quite a few times, normally when visiting Chessington Zoo or before going to the South Coast - it’s not my favourite Hilton hotel but you can pick up some quite cheap rates at the weekends. The restaurant has greatly improved after a refit and is very modern, breakfast is good. We were very impressed on the...
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Dear Bigstays,
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to the Hilton Croydon. It is always a pleasure to receive feedback from guests.
Thank you for your kind comments about our Restaurant and the food, I was glad to read that you enjoyed your stay with us.
Thank you once again for...
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Hi there, for those looking to stay at this hotel, I would say "there are far worse". In this area (Croydon, south London) there are several very close proximitty hotels not to name them, and I have stayed at all of them so I know what I am saying. Firstly because it is a Hilton does not mean its expensive,...
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Dear RobWeldon
Thank you for taking the time to write a review on Trip Advisor. Although you feel that our rooms are slightly dated, I can assure you that our foremost concern is that you are comfortable and enjoy your stay with us. Thank you also for your understanding and patience during our ongoing refurbishment program. We are working our...
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Stayed here last year and wished we'd never set foot in the place. We were treating my daughter's boyfriend to his first experience in a starred hotel and thought we would have a pleasant weekend ahead of us, the accomodation being a big part of the treat.
Alarm bells started to ring as we were 'welcomed' by an unenthusiastic, miserable...
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Dear Relaxed33,
Thank you for taking the time to write a review regarding your visit to Hilton Croydon in May 2011.
Since your stay in 2011 and as you can see from a lot of the comments on this website, refurbishment plans have been ongoing at the Hotel, two floors have been completed and we are working our way through...
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Very nice friendly hotel with an excellent breakfast.
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Dear JPDH2,
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to Hilton Croydon.
I was glad to read that you found our staff nice and friendly and enjoyed Breakfast in our Larder Restaurant. Our aim is to have all our guest leave us having had a good experience and wanting to return.
Thank...
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No Complaint whatsoever. Travelled by Car. Good breakfast. Quiet location. Nice lounge too. Perfect for £54.00
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Dear Ranjanisreal,
Thank you for taking the time to comment on Trip Advisor regarding your recent visit to Hilton Croydon. It is always a pleasure to receive feedback from guests.
I was glad to read that you generally enjoyed your stay and felt that you had good value for money. All our comments are shared with the team and it...
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