I have stayed at this hotel many times, the rooms have always been faultless, I have always booked twin rooms and I have always had 2 double beds, these rooms are large enough for a family, the bathroom's have always been clean and amenities have included a show cap and shampoo and bubble bath, how ever these were one per... More

I stayed here for 2 nights in April and will be staying again in may for a night. This hotel is a good base for London without being in the Centre. Checking in and out was speedy and efficient. The room was dated but clean and comfortable. The neighbours were noisy but shut up when I asked them to! Clearly... More

I recently celebrated my birthday at Oscar Brassirie, Croydon, with 20 friends and family. The service was good - we were served pomptly with a variety of freshly made sandiwches, cakes and scones. The waiters were attentive and available to top up the hot water, milk etc and even asked if we would like more sandwiches/cakes!. At the time of... More

This hotel has all the facilities that you would expect in this market segment. Bar, restaurant etc. The health club and pool was a more than I expected. However as other reviewers have pointed out it is worn and dated. The furniture in our room had knocks and the sofa looked like it had seen better days. All this said... More

To break up a long bank holiday weekend, we travelled to sunny Croydon for a sleepover in this hotel with two kids. The pool was a real highlight - the water is very warm and there is a fenced-off paddling area in addition to the main pool for those who can swim. The staff were great, and the rooms large... More

You can clearly see that this hotel once was a very fancy hotel. However, it definitely could use a major make-over! However, even though the rooms were outdated, they were clean. Great breakfast! More

I stayed 1 night, had to change rooms because the A/C heating system sounded like a commercial fridge in the room it was so loud. The new room was just as bad, you can turn if off for a bit of peace but then you have no heat in the room. Woke up very cold in the morning. Walls are... More

Today sampled the new tea time experience. For £12.50 you get sandwiches, cakes, tea or coffee. The sandwiches were a variety white and brown bread, ham cucumber, egg, prawn, salmon, cheese and chicken, sadly the white bread was not fresh and fillings had too much mayonnaise. Cakes were chocolate log and variety pastries these seem to have been frozen beforehand... More

Nice and clean hotel but I also agree to few previous contributors about the behaviour of the reception staff. Hardly find a smile on their face. Poor eye contact by the reception staff and had to wait for quite some time to draw their attention. After handing over the room key didn't bother to inform about how to access it,... More