A pleasant stay at this hotel. The staff are very helpful and knowledgeable about the local area. The bed was a bit hard and with a lack of airconditioning in the room the temperature could fluxuate quite a bit. Just outside Birmingham, this hotel is in a good location - 10 min walk to Sandwell & Dudley station where a... More

Excellent in all ways! Very friendly and helpful staff especially Stefanie, good humoured and very efficient. Breakfast also excellent value. Will recommend and certainly stay again, thanks. More

The staff here were great, nothing was too much trouble for any of them. The bar area and dining area are very comfortable with a good level of choices on the menu at a reasonable price. The full Premier breakfast is well worth the money especially as you get one child free if you have an adult one. The only... More

very friendly reception staff they cant do enough for you special praise to the resturant staff especially June and Vanessa they make breakfast a pleasure again they cant do enough for you and you can have a friendly chat with them house keeping keep the rooms clean and tidy so overall a very pleasant experience would stay there again More

Nice! The staff were very warm and friendly from the off. I have stayed in a couple of other premier inn's before and I strongly believe they should take a leaf from this one's book, when it comes to customer service. Very clean comfy rooms. Even at breakfast you felt, you got the full one on one treatment. Well done... More

I regularly stay here and staff service always great very friendly bar rooms always comfortable and clean and you couldnt meet nicer staff More

Having just stayed the night before at The Premier Inn, Heathrow Bath Road and had an awful experience of service there, I was dreading this one. What a pleasant surprise. 1. Greeted immediately and with a smile and a cheerful hello and asked I was doing that day. After a little pleasant banter I was easily checked in and given... More

Stayed on a business trip, the room was high glazing fully on two sides (converted office block) Good outlook, 2 sets of heating controls as room so big. Personally I hate stiff pillows which almost puts me off all premier inn & im not the sort to feel comfortable bring my own pillow on business trips. But its good value... More

On arrival, our check inn was straight forward. Staff greeted us in a very warm manner. Gave us information about local amenities. We had our rooms located next door to each other. Rooms were clean, cups, kettle and glasses provided. Coffee and tea also available in our rooms. More