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All 2 Lowfield Heath hotels »

Hilton London Gatwick Airport

4.0 of 5
South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
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Hilton London Gatwick Airport
3.5 of 5 stars 1207 Reviews
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1,207 reviews from our community

What travellers say about this hotel
  • South Terminal(78)
  • Early morning flight(30)
  • Executive Lounge(24)
  • Very good(23)
  • New wing(22)
  • Car park(20)
  • Room service(17)
  • Clean and comfortable(8)
  • Very nice(5)
  • Good night(4)
Traveller rating
    222
    422
    294
    159
    110
Only show reviews for Family (245) | Couples (479) | Business (174)
Date Rating
cornwall
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2012 NEW

We wanted to start the holiday early and treat ourselves to a bit of luxury as it should have been for £126 for the night. We have stayed in better £30 a night Travelodge’s and didn’t have the listen to the above and beside room using the toilet etc. We will not stay again or recommend to friends. Hope this... More

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Plymouth UK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2012 NEW

Very bland, as you would expect. Room was clean, atmosphere sterile. Good, if expensive, food in the restaurant. I had an early morning flight and the booking included a full cooked breakfast - only I couldn't eat it. You might expect an airport hotel to offer food when people need to eat to get to their flight: this seems pretty... More

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

Typical hotel for an airport with normal Hilton rates. There is nothing so terrible or outstanding about this place. In the past, they have helped me when I have been in a pinch and were even really fair and kind about it. Of the 10 or so times I have stayed here, I always have a room in the 1100... More

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Port of Spain
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

If all you need is a nights sleep before an early flight then by all means stay. But over all the hotel is aging,the mattresses are worn and the restaurants and bar mediocre. Yotel and Sofitel offer better at Gatwick. More

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Sittingbourne, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

What can I say? Hilton are usually quite good, but this one is tired, did not get any upgrade as an HHonors. Bed was like laying on a slab of concrete, long haul flight next day, so spent the flight half asleep. It's saving grace is the crosswalk to the Terminal, but even that is not that close, and there... More

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Dublin, Ireland
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

I stayed here for 1 night in late May 2012. There was no queue at check in so I got up to the room very quickly. The room was fine, large enough and clean. The room was a little hot, even with air conditioning. It was unseasonally warm so I was not too surprised. The internet was hard to connect... More

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Norwich
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

Booked before an early flight out of Gatwick, as HHonors Gold member was able to use the dedicated check-in desk so no wait, room upgraded to Exec Floor, room was large, bright and clean with a separate shower and bath,desk area, robes, complimentary water & free wifi. Slept really well & couldn't hear any of the planes take off. Would... More

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Perth, Australia
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

Not bad to stay for one night before ur long haul flight but that's about it. Room service expensive. Rooms r a good size...... If ur getting car to the airport/hotel from London DON'T book with a company Voyage cars they r crap very unreliable, rude and treat everyone like they like in London . I could go on for... More

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Cornwall
Top Contributor
83 reviews 83 reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

This was my first stay here. Couldn't get into hotels of choice in London due to Chelsea flower show. Easy to get to from the airport, albeit in lifts and coridors but it is all under cover. This is really good I suspect in the winter. Reception area and bar ajoining it is smart and attractive. In fact this would... More

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SaschaKoehler, General Manager at Hilton London Gatwick Airport, responded to this review
28 May 2012

Newquaygreen - thank you so much for your very direct and honest thoughts in respect of our hotel, it really is greatly appreciated. Particularly regarding my team: we do have some older parts of the property that are in the process of being renovated, particularly the older bedrooms however the new rooms are delightful and we have received great feedback... More

oxon
1 review
2 of 5 stars Reviewed 22 May 2012 NEW

Waited to check in for at least 25 minutes with heavy suitcases. They seemed to favour the executive members first whilst we were left to wait. The room was decent enough basic and a bit worn but both had trouble flushing the toilet. Had booked so I could have a decent nights sleep before an early flight but people came... More

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SaschaKoehler, General Manager at Hilton London Gatwick Airport, responded to this review
23 May 2012

Miss_Mambo_10 - thank you for taking the time to review our hotel and at the outset please accept my apologies that we did not reach your expectations. Your feedback has been delivered to my food services team and rest assured that appropriate action and retraining has been instigated. Your comments and feedback have been extremely valuable and thank you! Best... More

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Additional Information about Hilton London Gatwick Airport

  • Hilton Hotel Lowfield Heath
  • Hilton Lowfield Heath
  • Lowfield Heath Hilton
Address: South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
Price range (per night):* RM427 - 969

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Hilton London Gatwick Airport
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