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All 3 Werribee hotels

Mansion Hotel & Spa at Werribee Park

4.5 of 5
K Road | Werribee Park, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
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Mansion Hotel & Spa at Werribee Park
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Ranked #1 of 3 hotels in Werribee
Most recent review
5 of 5 stars Reviewed 23 May 2013
Ken P Melbourne, Australia
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231 reviews from our community

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Date Rating
Melbourne, Australia
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

Lovely way to spend a 40th wedding anniversary. We were greeted with the utmost kindness upon arrival and during our weekend stay, nothing was too much trouble for the staff. Our room was comfortable and spotless and there was even a pillow menu for the bed. Dinner and breakfast in Joseph's restaurant was first class: food superb and staff warm... More

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Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The Mansion Spa and Hotel is a really impressive venue. Our room was very small though and poorly lit and the bathroom allowed for close to no privacy, but we did get just a standard room so I guess the more expensive rooms were better. The health spa itself was pretty awesome and the massages we got were really great.... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
20 May 2013

Dear Neko S, Thank you very much for taking the time to write your review. I am happy to read that you had an excellent time with us. Being part of Heritage the rooms are small and offer all the luxury amenities a high class hotel should provide. Bigger rooms and suites are also available. I am looking forward to... More

Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

My wife and I had a fantastic stay at the Mansion Hotel. We thought it was fantastic: our room was great and the bed absolutely fabulous, all of our meals were above expectation and the facilities and grounds were great. We also endulged in a Hamman Spa which we loved. We will defeniatiely be back!

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Review collected in partnership with this hotel

Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
20 May 2013

Dear Bill C, Thank you for your great review. I am delighted to read that you trully enjoyed your stay with us. We are all looking forward to welcoming you back soon to the superb Mansion Hotel & Spa. Warm Regards, Cedric Lootvoet Guest Relations Manager More

1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Desperate for a night away, without having to drive for hours, we booked in for the indulgence package in one of the suites. Everything was exactly as we had hoped. The massage was lovely. Dinner and breakfast were delicious. The room was beautiful. An the gardens are magnificent. But what sets this hotel apart from others is the warmth, professionalism... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
19 May 2013

Dear Sarsar1979, Thank you very much for your beautiful review. It certainly has been a pleasure hosting both of you. You are right : our warm, professional and kind staff is what sets our hotel apart from others. We are all looking forward to having you back at the superb Mansion Hotel & Spa at Werribee Park. Warm Regards, Cedric... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 18 May 2013

Booked this hotel largely due to location and gardens/grounds. Was looking forward to wandering in the park-like surrounds and state rose garden. Arrived at 3.30pm to be told by the not so friendly reception area that the whole place (grounds, rose garden and mansion) closed at 4pm. A quick dash to the rose garden resulted in being locked in/out, and... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
20 May 2013

Dear Allan M, Thank you very much for your feedback. I am pleased that you loved our superb location. At the Mansion we pride ourselves on our great service and I am sorry that we did not meet your expectations. I agree with your arrival comments and I have already discussed this issue with our Reception Manager. Beeing part of... More

Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 13 May 2013

My partner took me to The Mansion Hotel for 2 wonderful nights to celebrate my 50th birthday. It could not have been more perfect. We wanted to stay somewhere close to the city, but without the bother of city traffic and expensive parking. We chose this hotel and are very glad that we did as it exceeded our expectations. The... More

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See 2 more reviews by LSC63 for Werribee
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
14 May 2013

Dear LSC63, Thank you very much for your beautiful review. It has been a pleasure to host both of you during your stay. We are all looking forward to having you back soon at the superb Mansion Hotel & Spa at Werribee Park. Warm Regards, Cedric Lootvoet Guest Relations Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 10 May 2013

Wonderful setting, accommodation and restaurant! What else to say?Nice staff. Rooms are spacious and very well appointed. Decoration is in-line with "chateau" type and well in-tune with setting. Restaurant was truly excellent. We enjoyed the lovely and warm pool. Just a perfect place for a getaway on the week-end. A place to try and to enjoy.

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
11 May 2013

Dear Peter, Thank you very much for your great feedback. I am very happy to hear that you had an excellent stay at the superb Mansion Hotel & Spa at Werribee Park. We are all looking forward to having you back at the Mansion. Warm Regards, Cedric Lootvoet Guest Relations Manager More

Camperdown, Victoria, Australia
1 review
5 of 5 stars Reviewed 7 May 2013

My wife and I , had an absolute wonderful time at the Werribee Park Mansion for our 10th Wedding Anniversary . The staff were extremely helpful entertaining and a pleasure to be around , we felt extremely welcome and comfortable the minute we checked in . We enjoyed the local winery & gardens and the food was exquisite at josephs... More

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Review collected in partnership with this hotel

Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
8 May 2013

Dear Will21_13, Once again : congratulations on your 10th Wedding Anniversary! Thank you very much for your beautiful review. We are all looking forward to having you back again at the superb Mansion Hotel & Spa at Werribee Park. Kind Regards, Cedric Lootvoet More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 May 2013

Oh, it could have been so wonderful. But where was the cosy 19th Century country manor ambience? Lost amidst a souless, sterile and often shabby attempt to be boutique. The staff were fine but the surroundings are very, very average. The spa addition is a super-modern and grubby eyesore. The rooms are unremarkable and if you want to relax and... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
7 May 2013

Dear Ursula W, Thank you for your feedback. I am sorry to hear that certain aspects of your stay did not meet your expectations. Please allow me to express my apologies. May I take this opportunity to thank you for the wonderful comments you made regarding our superb restaurant. Please do not hesitate to contact me directly as I would... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 May 2013

I would like to highlight the personalised and helpful service received at my wonderful stay at Mansion Hotel & Spa at Werribee Park. In particular, the Guest Relations Manager, Cedric, went out of his way to assist my arrival and set up for a conference. It was extraordinary outstanding service and showed that the Mansion Hotel & Spa at Werribee... More

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review
7 May 2013

Dear Michael, Thank you for your touching feedback. As you realised during your stay all staff really cares about their guests at the Mansion. We are all looking forward to having you back soon at the beautiful Mansion Hotel & Spa. Kind Regards, Cedric Lootvoet Guest Relations Manager More

 
 
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4.5 of 5 stars 8 Reviews
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Additional Information about Mansion Hotel & Spa at Werribee Park

Also Known As:
Mansion Hotel And Spa At Werribee Park
Sofitel Werribee
Sofitel Werribee Park Mansion Hotel
Werribee Sofitel
Mansion Hotel & Spa At Werribee Park Victoria
Address: K Road | Werribee Park, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
Region: Australia > Victoria > Werribee
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Werribee
Price range (per night): RM647 - 929
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Just over 20 minutes drive from Melbourne, Mansion Hotel & Spa at Werribee Park is located behind the original 1870s mansion in the heart of beautiful Werribee Park. The hotel offers 91 deluxe guest rooms that have been designed to complement the elegant National Trust-classified building and feature every amenity demanded of a five star hotel including contemporary furnishings, superb beds, Roger & Gallet amenities, LCD televisions and CD/DVD players. ... more   less 
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