Areanna greeted me cheerfully and made me feel very welcome. Hilton and all the hotel chains have made it more difficult to attain any status with their points programs (I used to be Diamond level and still travel as much, but am now Silver). Areanna gave me a breakfast coupon automatically and said, "You're an Hhonors member. We want you... More

Everything about this stay was very good to excellent! The staff was attentive and the breakfast was even better. Room was very clean and fresh, I will stay here again next time that I visit this area on business. Centrally located and easy access to the freeway system and only about 10 minutes from Downtown Cleveland. This is a no... More

When I travel on business in the Cleveland area I typically stay in Independence. It is only 8 miles from downtown Cleveland and rooms are significantly less expensive. I had not stayed at this particular hotel previously and chose it because there was a special deal for early booking on HOTELS.Com. I spent two nights (Thursday and Friday) and found... More

I would have to say that this hotel is not anywhere close to a 3 star.. Pool is dirty, and accessible due to excessive children. The food at Shaula 2 is lacking flavor and temperatures of food is cold.

The hotel was amazing, staff was very friendly and personable, and anemiteis are great! I ussed the pool and they also have a hot tub which I didn't firhure out till I used the pool the day before I left. would of used it more if I would have known. The room was comfortable and the beds were as well,... More

The room was very nice, clean and comfortable. The Internet access was fast without breaks in service, as I have sometimes had at other hotels. Breakfast both days offered several choices with everything i chose being delicious. The staff at the front desk were helpful, friendly and competent as were the wait staff. I will definitely stay at this hotel... More

We reached the hotel a litle early around Noon. We were served fresh hot cookies while we checked in. We were provided rooms immediately even the check in time was later. There was some confusion on breakfast inclusion on our bookings but the Front desk lady was quite helpful and since it took a while for them to sort it... More

This property is not a bad hotel. That being said, it is not a 3.5 star hotel. It would rank, in my opinion, as a 2.5. Renovations are being done and the public spaces are rather nice. Bathrooms are small, rooms are dark, and there is an out dated feel to the rooms. The place seems like a maze to... More

We stayed for 3 nights and everything was great. Staff was great, great breakfast, and great location. No complaints other than showering in the morning, we had cold showers two out of the three mornings. Otherwise great place and great value.