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Holiday Inn Cleveland Independence

3.0 of 5
6001 Rockside Road, Independence, OH 44131
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Holiday Inn Cleveland Independence
Ranked #10 of 12 hotels in Independence
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86 reviews from our community

    Trip type
Traveller rating
    17
    35
    13
    11
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Date Rating
Top Contributor
77 reviews 77 reviews
53 hotel reviews
Reviews in 62 cities Reviews in 62 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

I stayed here on a business trip. The breakfast buffet was good and the in-house bar is really hopping (they say) on weekend nights. The staff is very helpful and responds very promptly to requests. I enjoyed the Thai restaurant and the Winking Lizard sports bar which are just a short walk from the hotel. However, the rooms are small... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
6 May 2013

Thank you very much for taking the time to write your comments. We are very happy to hear you enjoyed our restaurant and our breakfast buffet. I am very happy our staff took good care of you while you were here. The items you have mentioned regarding the loose bathroom fixtures will be addressed with our Chief Engineer. We regret... More

Southfield, Michigan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 April 2013

I stayed at this hotel last year for a weekend event and the room was fairly nice but this time around I stayed overnight and I was not as pleased. I was very unhappy that the couch looked older and there was only 1 phone in the room. The phone was not located next to the bed but across the... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
30 April 2013

Dear Guest: I am sorry to hear that you were disappointed with your recent stay with us. We do have one phone in the room and we do put it on the desk to accommodate guests who are working at the desk. The bed tax is a county tax strictly for hotels in Cuyahoga County and it does run 8.25%... More

Dayton, Ohio
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 April 2013

This hotel has a lot of features in a pretty good location. The bar is nice and is normally busy. They had a live band playing on a Tuesday night. The breakfast buffet was good with nice selections. The room of normal size with king bed. The conference center is nice and the staff was helpful.

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
30 April 2013

Thank you for your visit with us. We are definately a great hotel for conferences. We offer a lot of meeting space and is in a great location. We look forward to your return visit. More

Hudsonville, Michigan, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2013

Hotel is a little older, but has been well maintained. Staff was excellent, rooms were clean, restaurant on site was convenient and the food was acceptable. I will definitely stay here again when in the Cleveland area.

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See 2 more reviews by Matt S for Independence
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
18 April 2013

Dear Matt S: Thank you for choosing us on your recent stay to the Cleveland - Independence area. Yes, we are very fortunate to have been here for some time, yet we consistently work on improving and maintaining the quality of our hotel. We are happy that you enjoyed your stay with us. We look forward to seeing you on... More

Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

I was very impressed when I first arrived and was greeted as a Priority Club member. Made me feel very welcome. The room was very nice & clean. The pool was large and enjoyed a bit of time relaxing. The restaurant staff was excellent. We had the breakfast buffet both days and it was delicous and staff went out of... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
18 April 2013

Dear Sue C: Thank you for staying with us and for being a loyal member of Priority Club. We are very happy you enjoyed your stay with us. We are glad to see you were able to take full advantage of almost all the amenities we have to offer. We hope to see you again the next time you are... More

Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 March 2013

We've held our company events at the Holiday Inn for several years. The staff is great and really work with you to make it stress free. The food selection is excellent and very reasonably priced. They even helped us develop a speciality drink for our event. The location in Independence is centrally located and easy access to all major highways.... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
26 March 2013

Thank you so much for your continued patronage. We thank you for your nice comments regarding your experiences with us. We look forward to seeing you again in the near future. More

Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 15 March 2013

I stayed here for a convention in March. Not much doing at that time of the year. The hotel is not a resort hotel but has a nice pool and fitness area. The staff is very nice and very efficient. If you need something, they come right up and get it for you.

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
19 March 2013

Dear Guest: Thank you so much for your nice comments. We very much appreciate your business. We try very hard each and every day to take great care of our guests. We hope to see you again the next time you are in our area. More

Jefferson, Ohio, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 February 2013 via mobile

We were traveling from Florida and book this through priceline for $52 a night..nice. business area to use no charge...bed comfy...little store they had up front had out of dates..but the hotel was very nice and the manager on duty was very friendly!!!!

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review
27 February 2013

Thank you so much for your comments. We certainly hope we can be your home away from home the next time you are in our area. Bring that sunshine from Florida with you next time!! More

Ohio
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 23 January 2013

The room we got had a heater that didn't work properly. You couldn't adjust the temperature correctly because it was just a knob. Either it got too hot or it was too cold in the room. And the beds were so uncomfortable with all the lumps in it -- obviously a really old mattress. Not to mention, in the middle... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review
5 February 2013

Dear PapertigerOhio, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

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1 of 5 stars Reviewed 19 January 2013

On January 17, 2013, my son whom is 21 years old reserved a hotel room at Holiday Inn. The employees at Reservation Desk were very unfriendly and did not even say Welcome to hotel as other white guests. In making reservations, I was quoted a 129.00 rate with all taxes included and when my son tried to get a room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review
4 February 2013

Dear evelyn p, Thank you for your review regarding your recent stay. I am so sorry to hear about your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance. Sincerely, Krysllin G. Case Manager IHGCare More

 
 
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Additional Information about Holiday Inn Cleveland Independence

Also Known As:
Holiday Inn Cleveland Independence Hotel
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Region: United States > Ohio > Independence
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Independence
Price range (per night): RM346 - 485
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 
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