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BEST WESTERN Richland Inn-Mansfield

180 East Hanley Road, Mansfield, OH 44903
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BEST WESTERN Richland Inn-Mansfield
Ranked #5 of 14 hotels in Mansfield
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57 reviews from our community

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Traveller rating
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    8
    4
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Date Rating
Mississauga, Canada
1 review
4 of 5 stars Reviewed 6 May 2013

On our way home from Florida we stayed last Monday evening (April 29/13). Very friendly greeting from reception, and received a nice complimentary pet package. Room was comfortable and clean, real plant in the room and around the hotel, nice touch. Overall very friendly customer service, Would stay again when in the area.

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Gibsonburg
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 May 2013

As we were looking for a campground late, we decided to stay at a hotel and look for a campsite the next morning. There are quite a few restaurant options around the hotel as well as a Wal-Mart next door. I reserved a two queen bed room, and once we arrived and checked in I found out that there was... More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 9 April 2013

Have stayed here a few times, mostly with points. Hotel is very clean, staff very helpful. Staff went out of their way to accommodate my needs. Front desk clerk was Very friendly and helps me find a place to eat and her selection was great. A lot of people pick on petty items in hotels but basically this is a... More

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BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
7 May 2013

Thank you for your kind comments regarding our staff and property. We strive to provide every guest with excellent service and comfortable accomodations. We hope to see you again in the future when in Mansfield, Ohio. More

Waterloo, New York
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 April 2013

The hallway looks dirty/outdated. The room appears nice and the bed/pillows are comfortable. We stayed on the way down south and then again on the way back home. We were in two different rooms for each trip. The water pressure in the shower in the first room was weak. The entrance to the area this room was in didn't have... More

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BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
7 May 2013

Thank you for staying with us during your trip to and from your destination. I am sorry that you did not fully enjoy your stay with us. We are taking your feedback to our department heads to make improvments and corrective actions in the areas that you addressed. We hope that when in the area you choose to stay with... More

Yukon, Oklahoma
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 28 March 2013

Trip advisor customers rate this #1 in Mansfield, I can’t believe that. This Best Western was $76 a night (corporate rate), they don’t tell you that there is no elevator but if you want a room away from the traffic you will have to second floor because all the ones on the quite side of the first floor are full.... More

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BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
29 March 2013

First off I would like to apologize that you did not experience an excellent stay with us. We take great pride in our property and unfortunately we made errors in your accommodations with your room. We have taken the information you supplied us with and will use it in training of our staff to hopefully eliminate these errors in the... More

Sevierville, Tennessee, Usa
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 March 2013

we stay at this hotel every year and sometimes twice a year!! It is close to 71 and convenient to all the places we like to go when we visit family!! The hotel is close to Walmart and several nice restaurants!! Rooms are large and nice but could use a little updating!! It definetely serves our purpose when we travel... More

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Review collected in partnership with Best Western

BWMansfieldOhio, Front Office Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
22 March 2013

As always it was a pleasure having you stay with us. We are going to be changing some items in the rooms soon, so I hope that you see the difference upon your return to our property. We just upgraded the property to all new HD services and hope that you enjoyed those new modifications while you were with us.... More

montague, tn
1 review
5 of 5 stars Reviewed 9 February 2013

Room was clean, bed comfortable, TV, wireless worked well. Good self serve breakfast, but the BEST was the friendly, helpful staff. When I went to my car to leave, I found that there was ice and snow on my windshield. I am from the south and do not own an ice scraper nor did I have time to wait for... More

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BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
11 February 2013

Thank you or your kind comments. We strive to give every guest excellent customer care and Courtney has shown you just how much each and every guest means to us. We are happy the you enjoyed your stay and hope that you have had a safe trip. Please let us know if there is anything that we can do to... More

Marysville, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 January 2013

I have stayed at this hotel many times. A great place to stay overnight after a long day of skiing. They do offer ski packages at the hotel. Always clean, beds are comfortable. Breakfast is the standard fare wish they would add fruit. The staff are professional but not friendly.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
8 January 2013

Thank you for staying with us we are glad that you enjoyed your room. However, I am very sorry that you did not find our staff very polite and friendly. We strive to offer excellent customer service and to be as courteous as possible. Please know that we have spoke to all of our staff to ensure that we maintain... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 January 2013

My girlfriend and I stayed here for three nights. We wanted a place that was good price and fairly close to restaurants and freeway . This place was pretty good for the price. It had good breakfast, pool, exercise room and nice rooms. Good stay for the price.

Was this review helpful? Yes 1
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
8 January 2013

Thank you for choosing our property. We are glad that you enjoyed your stay and took advantage of some of the amenities that our property offers. Please let us know if we may be of any assistance in the future when in the Mansfield, Ohio area. More

Bloomsburg, Pennsylvania, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 January 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review
6 January 2013

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Additional Information about BEST WESTERN Richland Inn-Mansfield

Also Known As:
Best Western Mansfield
Mansfield Best Western
Address: 180 East Hanley Road, Mansfield, OH 44903
Phone Number:
Region: United States > Ohio > Mansfield
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Mansfield
Price range (per night): RM176 - 337
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BEST WESTERN Richland Inn-Mansfield
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