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Holiday Inn Hotel & Suites Toledo-Maumee

3.0 of 5
1703 Tollgate Drive, Maumee, OH 43537
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Holiday Inn Hotel & Suites Toledo-Maumee
Ranked #11 of 18 hotels in Maumee
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    12
    12
    2
    8
    9
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 27 May 2012 NEW

I cannot actually rate the accommodations as my family never got the chance to stay. We inquired through the front desk as a walk-in after spotting the hotel from the tollway exit. The rate quoted for a standard king w/queen sofa pullout was $345 (incl 4 pack waterpark) for Sat, 5/26, and $239 for Sun, 5/27. There were no other... More

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Toledo, Ohio
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
1 of 5 stars Reviewed 26 May 2012 NEW

We took our 14 month old son to the waterpark because he loves the water. It cost the 3 of us $42 and we were only able to stay in the water for 10 minutes before we had to warm our shivering son up. The water was so cold it was not enjoyable. Talked to the manager and told him... More

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Rochester, New York
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 13 April 2012

We had a two night package, which included the Splash Bay passes with a free pizza and arcade tokens. Such an easy place to find! The rooms were very nice, seemed to be updated fairly recently. We did notice a cigarette smell in our room upon check in - in our non-smoking room. The front desk person said she'd take... More

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Cherry Valley, IL
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 April 2012

I’ve stayed at this property quite a few times and have had mixed results. At first, it was great. But, as of late the service just seems to be diminishing. Check-in was okay, the staff seemed unorganized. Through most of the stay, the internet connection was awful. Many times it didn’t even work. I tried all my devices and got... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review
22 May 2012

Dear khaak00, Thank you for leaving a review. I am glad you enjoyed your room and our restaurant. I am deeply sorry the internet service was not satisfactory. This is not the type of service you should expect from our hotel. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve. If... More

Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 March 2012

One of the nicer holiday inn's I have stayed at. Very clean and quite. The best part was the restaurant located in the lobby. Great steaks and wine. It's not listed as a restaurant on this site but I would recommend. More

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Cleveland
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 February 2012

We decided to book here because Kalahari was completely booked for the weekend,and that was mistake. The hotel itself is a bit below average, the outside and lobby area look nice, but the rooms were lacking, the furniture in the room was really beat up, stains on the extremely small sleeper sofa, stains on the carpet. The water park was... More

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Cincinnati
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 January 2012

From the outside, this hotel looks wonderful - modern and new. The lobby looks very nice too. However, I encountered several issues with this hotel, some small and some large. Upon check-in, I brought most of my luggage in. Received my room key and proceeded to my room on the 3rd or 4th floor. Got off the elevator and noticed... More

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Kathy Hamilton, Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review
3 February 2012

Thank you for choosing to stay at our hotel this past weekend. We are sorry to learn that you were disappointed in your stay here. I did make note of the problems that you experienced in your room and public space to ensure that they do not happen again. I do appreciate you taking to time to let us know... More

Indiana
Senior Contributor
33 reviews 33 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 19 January 2012

Looks new from the outside. Inside carpet is heavily worn, wiring is defective. Overall room was clean, got a hot shower and the food was good. But, the lamp next to the TV randomly turned on and off when the switch was on, told the front desk and the next day the lamp was unplugged. Guess that fixed it??? Outlet... More

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Kathy Hamilton, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review
3 February 2012

Thank you for choosing to stay at the Holiday Inn Maumee. We are glad that you enjoyed your stay with us and had a good experience. I am sorry to hear that we did not fix your lamp during your stay (and no, I agree, unplugging the lamp is NOT fixing the problem) I did make not to have that... More

ontario
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 19 January 2012

This is a nice hotel. It's newer and modern. The common areas are very clean and it offers a business centre and an on site restaurant in it's lobby. However we have come to expect free breakfast from Holiday Inn and here they do not offer that. They do have a breakfast buffet at $10.99 per person and kids eat... More

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Kathy Hamilton, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review
3 February 2012

Thank you for choosing to stay at the Holiday Inn Maumee. We were sorry to hear that you were disappointed in our amenities. We do have the water park attached to us and try to post on-line and every where we can that it is a separate fee for using the water park. If you decide to give us another... More

Adrian, Michigan, United States
1 review
3 of 5 stars Reviewed 3 January 2012

Travis, Tyler not sure of the name, he was the receptionist very rude. We as a family had 3 rooms total, and my daughter was fortunate enough to book her room online at a cheaper rate. This receptionist was upset that she got it at that rate, and made a big deal about it as if it was coming out... More

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Additional Information about Holiday Inn Hotel & Suites Toledo-Maumee

  • Holiday Inn Maumee
  • Maumee Holiday Inn
Address: 1703 Tollgate Drive, Maumee, OH 43537
Price range (per night):* RM361 - 589

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Holiday Inn Hotel & Suites Toledo-Maumee
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