This one of the places that when you enter the lobby you know it will be good. Got all what you need for your business trip (when you are out most of the day): welcoming staff, free and fast wireless connection, breakfast and above all clean and well-appointed rooms. It is not centrally located but has a good in-house Italian... More

A business colleague and I ended up at this Holiday Inn after using another web-site to get a "deal". Unfortunately, the hotel turned out to be anything but. What you do get is an older Holiday Inn, a hotel restaurant, and rooms which appear to have been re-done sometime in the recent past. What you don't get in my opinion... More

I have office's all over the united state's and spend a lot of time traveling, I have to say I enjoy my stay here the most. Whenever I'm in Cleveland, management and the staff go out of their way to assure that my needs are attended to in every way. Thanks Tiffany your the best! More

We had a disaster of a room at the East Lake Radisson. The room and sheets were not clean. The bathroom was in disrepair. We had checked in at around 5 am due to arriving late due to the snow storm. So we were not in the mood to deal with a bad hotel. We called the Holiday Inn for... More

My husband and I stayed for three nights and the hotel is a terrific value. It met every expectation and more. The hotel and rooms were nicely decorated, spacious, and clean. The rooms were quiet and the bed comfortable. The staff were friendly and accomodating. We had such a good experience at the hotel, we are already planning our next... More

I liked the hotel just fine, but our room was $150. I used to live in Mayfield Heights and know there's nothing so spectacular as to warrant a $150 room there. Two concierges as at the desk were quite nice, another was totally unhelpful. The room was clean, however, although the air was a bit overdry. I'd stay there again... More

I stayed here in early October while a family member was in a nearby hospital. The service here is really good. There's always someone at the front desk for starters. Ever go to a hotel and you can't find the front desk person? They were also very flexible about having a later check out and I appreciated that so much.... More

We checked into the Holiday Inn in Mayfield Village and on the desk was an award from Trip Advisor for being a "Super" motel. It truly was and they deserve to display the award. They checked us (my adult kids) and my wife and I, even though we were very early and got us rooms close to each other. The... More

Unfortunately, my family suffered the loss of a family member and the funeral service was in Cleveland, OH. We had family to arrive from as far away as Alabama and Texas. Holiday Inn-Mayfield was referred to us by local family members. Holiday Inn was absolutely fabulous with accommodating all the families at such a short notice. The reservation process was... More