I made this reservation through Priceline. Got a good deal on price for what was described as a 3.5 star hotel. This hotel is FAR from 3.5 star. First off, upon arrival for check-in, there were 2 front desk clerks who seemed inconvenienced by my arrival. Apparently they had already "pre-assigned" rooms for guests arriving that day, as I had...
More
I stay here a lot the staff is always friendly & you get a free hot breakfast if your a priority club member.
More
The hotel was nice & the staff was professional & friendly. They also had a great complimentary hot breakfast if you were a priority club member.
More
I'll start with the best-- the restaurant. Food is superb, reasonable prices and good quantity. Restaurant gets 5 stars for lunch or dinner. As far as the lobby area, rugs are unkept and first impression on entering is NOT positive. Front desk staff is very unpolished, and far from impressive, almost could be described as a bunch of amateurs. Rooms...
More
AirlineGuyNYC,
First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope...
More
I have stayed at the Crowne Plaza for work a few times, and it's a great value for the money. It's an average (not luxury) hotel that has had some decent upgrades done recently. The bathrooms have nice granite and look really new and clean. The staff is amazing and so friendly, and a free breakfast buffet if you are...
More
Had a group here on our way to cancun. Diane in sales as well as Cindy from buccis restaurant were extraordinarily attentive to service & detail. Pleasant desk staff & shuttle drivers quick & timely. Besides the value, th convenience & ease started our trip pleasantly! Thanks to all!
More
stayed there for a night and it was a good value,with the breakfast and internet included .the room was spacios and quiet untill i turned the AC on.i froze at night and couldn't sleep with the air condition on ,because was very very noisy .the blanket is too thin.no refrigerator or microwave in the room.there is a coffee maker though.the...
More
This is actually the third time I have stayed at this hotel over the last 3 years, and it seems its getting worse every time. I checked with the front desk several times just to make sure they had my wake up call correct. My wake up call at 4am happened at 412am. Only 18 minutes to get a shower...
More
Stayed here 2 weeks for training, the hotel is clean and near tons of restaurants. The staff can be a little bit nicer. The shuttle drivers drive a little nutty. But they got me their in 1 piece. The hotel can use a much better wi-fi. It sucked. It can use some minor repairs as I saw some buckets to...
More
Over the Christmas holiday crowne plaza was on the pointbreak list so we decided to stay here while visiting relatives. Although the rooms were comfortable, the general hotel was not clean or updated. We observed ash tray garbage on the carpet right outside of the fourth floor elevators and it was not cleaned up for over 12 hours. We even...
More
If you own or manage Crowne Plaza Hotel Cleveland Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
64 Reviews
